Gerber Collision & Glass

Reviews

• JD

  Jason Dupree

  Oct 8, 2025
  1.0
  This shop came recommended by the insurance of someone who damaged my vehicle. I only had the estimate done. Sadly, I was astounded by their lack of professionalism today. What was likely a simple misunderstanding that I was willing to overlook quickly escalated into me taking my business elsewhere. And when a customer calls, you don't say to your coworker--"Oh it's THAT Nissan guy." Good luck to you all.
• MM

  Mia Murray

  Jul 26, 2025
  1.0
  Worst place I probably could’ve taken my car to in town. On 6/20/25, I hit a pothole and my car had to be towed to Gerber to be worked on. Now I completely understand that cars take time to work on (especially when mine had bad work done on it before I owned it). After speaking with the receptionist, I had a time estimate of about 2 weeks or so for it to be worked on. I called weekly asking for updates, and each time the lady said it had not been deconstructed despite them having the parts there. By the third week, and probably my 4th or 5th call to them, they said they finally had it up on a lift and were starting to work on it. Fast forward another week and a half, I finally got the call it was done. As excited I was to have my car back, I was not happy that I had to pay these people for the slowest service ever. Additionally, since Ive had my car back, Ive been seeing tiny spiders constantly. After looking in my back seats I noticed I had A WHOLE INFESTATION due to my car sitting for so long (how none of the workers never noticed is beyond me). Also found trash that had been left in my car by the shop. Overall, Im happy to have my car back and it seems to be driving fine but Im not happy with the wait, never being contacted with updates from the shop except one time, and the carelessness of the shop employees while working on my car. If I can help it, I will never go to this shop again and will warn people of the terrible service.
• AS

  Augustin Serrano

  Jul 21, 2025
  5.0
  From my first encounter until the end, when I went to pick up my car, the staff was very professional, down to earth, and friendly. The repairs were done sooner than the time estimated. I was amazed and very pleased with the great experience. I HIGHLY recommend these nice people. The fact that they support our troops and honor them, is awesome. And to the 2 pretty ladies in front of the shop, Thank you for your good sense of humor and awesome personality.
• MI

  MM Ingle

  Dec 4, 2024
  5.0
  I love the way my car is looking now , it looks good as new. The customer service was amazing and I would definitely recommend to friends and family!! It was fast and efficient and I would definitely come to them for any repairs I have in the future.

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