Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Gainesville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Williston Road location today.
Location
Hours
Reviews
4.1
433 reviews
5 stars
281
4 stars
51
3 stars
18
2 stars
12
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, several reviews highlighted poor customer service experiences, particularly regarding vehicle availability and handling of reservations.
Reservation Issues
Numerous customers reported issues with vehicle availability despite having made reservations in advance, leading to frustration and disappointment.
Rental Process
Many reviews noted that the rental process was quick and efficient, with some customers experiencing a smooth and hassle-free experience.
Vehicle Condition
Feedback varied on vehicle condition; while some customers received clean and well-maintained cars, others reported receiving vehicles in poor condition.
Pricing Concerns
Several customers expressed dissatisfaction with high deposit amounts and pricing policies, indicating a need for more transparency and flexibility.
- CSCindy SniderNov 16, 20255.0The Williston road branch is awesome! They always go above and beyond to accommodate me. Highly recommend this location.
- DNDavid NadlerNov 16, 20255.0Mark was amazing and customer service was outstanding.
- QTQComp TechnologiesNov 11, 20255.0Due to a meeting change, I showed up earlier than planned by a few hours and the entire team were very polite and helpful in getting me the SUV I needed. From the counter person to the gentleman cleaning the car for me to use. It was a great experience interacting with them and their professional attitudes made it a pleasure!
- LOLinda OfficerNov 9, 20255.0Quick and efficient customer service! Thank You, Joe!
- RBRebecca BurtOct 16, 20251.0My husband and I booked a vehicle 1 month in advance. On the day of our reservation the manager called to inform us that they had no vehicles available and had no way to locate one despite our advance reservation. The call was actually about 1.5 hrs prior our pick up time ( noon). They even sent a reminder email the day prior. I called corporate and have yet to receive a return call regarding this. We have used this location many times in the past and have never had an issue until now. We will no longer be using enterprise for our car rental needs. Do yourself a favor and go somewhere else as booking ahead does not actually mean anything at Enterprise.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Williston Road in Gainesville, FL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at 3423 SW Williston Rd?
The location is open Monday through Friday from 7:30 AM to 5:00 PM and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Gainesville?
You can reserve your rental car online at enterprise.com or through their Williston Road location's specific reservation page.
What payment methods are accepted at the Enterprise Rent-A-Car location on Williston Road?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Does Enterprise Rent-A-Car offer any special discounts or military offers?
Yes, the location offers discounts for active military personnel.
Is there an option for airport pick-up when renting a car from this Enterprise location?
Yes, Enterprise Rent-A-Car provides airport pick-up services to make your rental more convenient.
What nearby gas stations can I use when renting a car from Enterprise on Williston Road?
Nearby gas stations include Marathon Gas Station, Circle K, Kangaroo Express, Mobil, and Shell, which are convenient for refueling your rental vehicle.
Are there any food options close to the Enterprise Rent-A-Car location for a quick meal?
Nearby fast food and restaurant options include McDonald's, Subway, Taco Del Mar, and Dutch Bros Coffee, ideal for grabbing a quick bite before or after your car rental.
What convenient services are available near Enterprise Rent-A-Car on Williston Road?
You can find convenience stores, ATMs like LibertyX Bitcoin ATM and Presto! ATM, a pharmacy at Publix Pharmacy, and rental kiosks such as Redbox nearby, making your trip easier.
How can nearby places help me plan my visit to Enterprise Rent-A-Car in Gainesville?
Nearby places like Marathon Gas Station and Circle K help with refueling needs, while food spots like McDonald's provide quick meal options. Additionally, ATMs and pharmacies nearby can support other errands during your visit.