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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(474 reviews)

Business Details

730 W University Ave, Gainesville, FL
32601, United States
(352) 336-3390

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Gainesville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our University Center location today.

Location

Enterprise Rent-A-Car
730 W University Ave, Gainesville, FL
32601, United States

Hours

Reviews

4.1
474 reviews
5 stars
315
4 stars
55
3 stars
19
2 stars
17
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, although some reported poor service and unprofessional behavior from management.

Reservation Issues

Several customers experienced problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported receiving dirty cars or vehicles that did not meet expectations.

Efficiency

The rental process was often described as quick and efficient, but there were instances of long wait times and slow service reported by some customers.
  • AS
    Alex S
    Feb 21, 2026
    5.0
    I really liked the ease of the process and assistance at this location. The workers were very friendly and helpful. Mark handled most of the work related to my rental. Someone had broken into my car (a Kia) so my insurance was covering a rental while my car was in the shop. Mark picked me up from the repair shop and took me to Enterprise. He made sure I knew the ins and outs of the vehicle I rented since I had never driven a large pick up truck (Chevrolet Silverado 4x4) before. The ride of the vehicle was smooth and the car was very clean. I will definitely use this location in the future should I need to rent a car.
  • SS
    sylviyah sylviyah
    Feb 12, 2026
    5.0
    Feb 12.2026 William and Sylvia Johnson here... We were totally and completely satisfied with Enterprise Rental Car. All representatives, whom we spoke with, listened attentively to any issues, questions or concerns, that we may have had. We were always welcomed and served with a smile. We were made to feel like a valued customer and appreciated for doing business with Enterprise. This type of service is assured that everytime we need to rent a vehicle, Enterprise will no doubt be our choice, every time. May the Most High our Creator continue to bless the Enterprise Rental Car family.
  • JJ
    Jennifer
    Jan 20, 2026
    5.0
    Jaren was polite and very helpful. Excellent customer service!
  • RM
    Ryan Miller
    Jan 13, 2026
    5.0
    The team at Enterprise was responsive and well versed at their job. The vehicle I rented was great, clean and operated well. The pick and return process were both painless.
  • JR
    Jenny Rajkumar
    Dec 26, 2025
    1.0
    Rented a car a week in advance and showed up the morning of my reservation only to be told that there were no cars available since two days ago and nothing they could do. They did not call or email me in advance to let me know this. Another rental car showed up to be returned and they let them extend their rental in front of me instead of giving me the car. We have a cruise reservation in 3 hours and are unlikely to make it now. The staff were extremely unhelpful and I would recommend going with another company or location if you actually want a car. UPDATE: I went ahead and contacted customer service as the business owner requested in their reply. I was told that they would "alert local management to the issue" and no additional steps were taken. I was not offered compensation or renumeration. I would not rent a car from this company again and would not recommend them or their customer service to others.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car in Gainesville located?

Enterprise Rent-A-Car is located at 730 W University Ave, Gainesville, FL 32601.

What are the operating hours of Enterprise Rent-A-Car in Gainesville?

Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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