AutoZone Auto Parts

4.5
415 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Nw 13th St in Gainesville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gainesville, FL or call us at (352) 378-1628.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3919 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.5
415 reviews
5 stars
296
4 stars
68
3 stars
26
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Shedrick, Shawn, and Michael for their helpfulness and professionalism.

Efficiency

Customers frequently noted the quick service, with many being in and out of the store in under 30 minutes, especially for battery replacements.

Knowledgeable Staff

Many reviews emphasized the staff's knowledge about products and car issues, which helped customers feel confident in their purchases and decisions.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences, particularly regarding online orders and certain staff interactions.
  • JL
    Joseph L
    3 days ago
    5.0
    Shawn helped me out a ton. Great service and fixed my battery issue in minutes!
  • AW
    Abby Waldhauer
    Dec 21, 2025
    5.0
    Shawn and Emil were so thoughtful and generous. We came in on a Sunday juuust a few minutes before closing, in a panic, and they still helped us check our battery. We were so thankful for their kindness in a difficult time, it really helped us to calm down. It meant alot to us and AutoZone is lucky to have them. ❤️
  • NR
    Nicole Rogers
    Dec 10, 2025
    5.0
    Shedrick was awesome! He helped me out wonderful. He was very knowledgeable about what was going on with my car and gave me some great recommendations. The overall customer service I received was Top Tier at this Auto Zone. This young man is very nice 👏 and I would give him a 10stars if I could. He has excellent customer service skills, and is very knowledgeable about cars and the products that Auto Zone carries. This young man deserves a raised.✨️💕 I highly recommend coming to this Auto Zone. Thank you again for the wonderful customer service that you provided. God bless. ❤️ 💕✨️
  • JM
    Jordan McNeill
    Nov 25, 2025
    5.0
    Shedrick was super helpful, change rub headlight for me even though I got the wrong one at first. Very kind and efficient
  • LC
    Lily Crawford
    Nov 24, 2025
    5.0
    Always so helpful, but tonight’s service was spectacular. My headlights are the worst thing to change and I had already messed things up. Shedrick exceeded services and fixed everything with patience and a great attitude.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Gainesville?

AutoZone Auto Parts in Gainesville is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.