AutoZone Auto Parts

4.5
410 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Nw 13th St in Gainesville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Gainesville, FL or call us at (352) 378-1628.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3919 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.5
410 reviews
5 stars
291
4 stars
68
3 stars
26
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shawn, Ben, and Michael for their exceptional service.

Efficiency

Customers frequently noted the quick service, with many being in and out in under 30 minutes for battery replacements and other services.

Product Availability

The store generally had the parts customers needed, and staff were helpful in locating items and providing alternatives when necessary.

Mixed Experiences

While many reviews were positive, some customers reported poor experiences, particularly regarding online orders and certain staff interactions.

Professionalism

Several reviews highlighted the professionalism of the staff, especially in challenging situations, reinforcing a positive image of the store.
  • CS
    Carlito Smith
    1 day ago
    5.0
    The best customer service today with shedrick he’s the guy to talk to. Helping us fix our trucks. He was alsome
  • JB
    Jake Barron
    1 day ago
    5.0
    Shedrick really hooked us up today helping us fix our f150 amazing customer service friendly and professional.
  • RM
    Raechel McMurrer
    Oct 24, 2025
    5.0
    Shawn helped me out this morning. Was a great help and really explained so much for me! Definitely recommend this location. Was the nicest one I've been to!
  • OP
    Olivia Peterson
    Oct 18, 2025
    5.0
    Shoutout to Curtis for installing a new car battery for us!! Truly a wonderful person who made our entire dead battery ordeal less stressful.
  • EP
    Emily Purvis
    Sep 24, 2025
    5.0
    I came to Auto Zone to replace my car battery and Chris was so professional and helpful. He found the battery I needed and replaced it for me in less than 20 minutes and then I was on my way. After a stressful day of my battery dying on me several times, it was a relief to be taken care of so quickly and with such ease and kindness.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Gainesville?

AutoZone Auto Parts in Gainesville is open Monday through Saturday from 7:30 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services.