Advance Auto Parts

4.2
257 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6392 NW 23rd St in Gainesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6392 NW 23rd St, Gainesville, FL
32653, United States

Hours

Reviews

4.2
256 reviews
5 stars
159
4 stars
45
3 stars
19
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees received high praise for their helpfulness and professionalism, others were reported as rude or unhelpful.

Product Availability

Customers frequently noted that the store often lacks certain parts in stock, leading to frustration.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance, although there were instances of employees being perceived as inexperienced.

Store Environment

The store was generally described as clean and well-organized, contributing positively to the shopping experience.

Management Issues

Several reviews highlighted concerns regarding management behavior, with some customers feeling uncomfortable due to unprofessional interactions.
  • CS
    caryn Schmitt
    Nov 16, 2025
    5.0
    Very pleasant and knowledgable staff person.
  • SC
    Sharecka Carter
    Nov 8, 2025
    1.0
    My boyfriend walks in to buy a part for my car and he missed and left his wallet on the counter. Mind you he didn’t leave the store he just walked out to the car. Before he got in the car to leave he realized he didn’t have his wallet. Goes back in to ask about his wallet and they told him they didn’t have it. He threatens to call the police and when the police got there my boyfriend found his wallet out in the parking lot nowhere near where he parked his car which told us that ROBERT which is the manager took his wallet and slung it out into the parking lot. To ask if we will be back?? I think not! Never again. Will be canceling my account with them also because nobody should be treated like that by nobody.
  • SM
    Steven Mcbroom
    Sep 22, 2025
    1.0
    Very unprofessional on the phone
  • SL
    Spencer LeBlanc
    Sep 1, 2025
    5.0
    David is great!
  • CV
    Cameron Vaadi
    Aug 25, 2025
    5.0
    They had everything I was looking for. One of the salesmen was very helpful in tracking down a small oil drain crush washer in the back for me. It's nice to have this level of service in today's online shopping atmosphere.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*