Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2830 NW 13th St in Gainesville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
222 reviews
5 stars
128
4 stars
53
3 stars
22
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were reported as rude or unprofessional.
Product Availability
Customers noted that while the store often has what they need, there are instances of stock shortages for specific items.
Store Hours
Several reviews highlighted discrepancies between posted and actual store hours, leading to customer frustration.
Staff Knowledge
Many customers appreciated the knowledgeable staff who provided assistance, although some felt that training could be improved.
Overall Experience
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported significant issues that deterred them from returning.
- JBJanaka BaptistOct 29, 20251.0I was sold the wrong oil, did an oil change. Had my mechanic friend notice the oil I put in and asked me if I was trying to blow my motor up? I noticed that the oil was wrong and called to communicate my issue with advanced auto parts, and a gentleman who refused to tell me his name or allow me to speak with a manager claimed he was the manager and told me his name was John Doe and continued berating me with a massively disrespectful attitude considering I haven’t even communicated I wanted a refund yet. He hung up on me several times just to answer and essentially hang up the second he realized it was me, he claimed to have gotten the “gm” over his own phone using his own phones speakerphone after refusing several times to give me his number or even his general managers name. I am left after spending over 150$ in oil, solutionless and absolutely stepped on and thrown to the side. Do not, I repeat… DO NOT use this store for anything whatsoever with any anticipation of customer service or problem solving abilities. These people treat this store like it is their own playground.
- JGJ GJul 6, 20251.0The posted hours of operation online don’t match the actual store hours. I needed a headlight for my car and drove across town to get one. I showed up at 8:13. The store supposed to be open till 830. They are locked up tight and closed. Very frustrating. It’s not that hard to change the hours of operation on a Google profile. Sometimes it’s the little things that really matter.
- RWRob WJun 15, 20255.0Had everything I needed in stock. Friendly as well.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2830 NW 13th St in Gainesville provide?
Advance Auto Parts offers automotive aftermarket products, free store services including battery testing, battery and wiper installations with purchase, engine code scanning, and battery and oil recycling. They also provide same day options at most locations.
Can Advance Auto Parts install a new car battery purchased from the store?
Yes, Advance Auto Parts will install your new battery for free with purchase, though some exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours of Advance Auto Parts in Gainesville?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment options.
Is curbside pickup available at this Advance Auto Parts location?
Yes, Advance Auto Parts offers curbside pickup service to customers.
Where can I find nearby dining options when visiting Advance Auto Parts?
Nearby dining includes Checkers at 2826 N.W. 13th Street and McDonald's, both offering fast food and burger options convenient for a quick meal before or after your visit.
Are there lodging options near Advance Auto Parts in Gainesville?
Yes, there are several nearby hotels including Knights Inn of Gainesville University of Florida/Shands Hospital, Knights Inn Gainesville, and Kampus Inn by OYO Gainesville University Area for convenient accommodations.
Can I access banking services close to Advance Auto Parts?
Yes, the Bank of America ATM and Bank of America Financial Center are nearby, providing convenient banking and ATM services near the store.
Does Advance Auto Parts offer any discounts?
Advance Auto Parts offers a 10% military discount for active duty and veteran service members.