Advance Auto Parts

4.2
224 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2830 NW 13th St in Gainesville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2830 NW 13th St, Gainesville, FL
32609, United States

Hours

Reviews

4.2
224 reviews
5 stars
129
4 stars
53
3 stars
23
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praised helpful and friendly service, others reported rude behavior and poor management.

Product Availability

Some customers expressed frustration over the store not having specific parts in stock, while others appreciated the availability of items.

Store Hours

Several reviews highlighted discrepancies between posted and actual store hours, leading to customer frustration.

Staff Knowledge

Many customers noted that staff were knowledgeable and able to assist with their needs, although some experiences indicated a lack of training.
  • CJ
    Charles Jelks
    Dec 12, 2025
    5.0
    The staff is very helpful and knowledgeable.
  • JB
    Janaka Baptist
    Oct 29, 2025
    1.0
    I was sold the wrong oil, did an oil change. Had my mechanic friend notice the oil I put in and asked me if I was trying to blow my motor up? I noticed that the oil was wrong and called to communicate my issue with advanced auto parts, and a gentleman who refused to tell me his name or allow me to speak with a manager claimed he was the manager and told me his name was John Doe and continued berating me with a massively disrespectful attitude considering I haven’t even communicated I wanted a refund yet. He hung up on me several times just to answer and essentially hang up the second he realized it was me, he claimed to have gotten the “gm” over his own phone using his own phones speakerphone after refusing several times to give me his number or even his general managers name. I am left after spending over 150$ in oil, solutionless and absolutely stepped on and thrown to the side. Do not, I repeat… DO NOT use this store for anything whatsoever with any anticipation of customer service or problem solving abilities. These people treat this store like it is their own playground.
  • OM
    OJ Sports Talk CFB, NFL, NBA, MLB
    Nov 9, 2018
    4.0
    Helpful as usual

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*