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Auto ER

4.7
(363 reviews)

Business Details

(352) 332-4338

About

Auto Repair ShopAuto Air Conditioning ServiceBrake ShopTire Shop
Since 1968, Auto ER has provided vehicle owners with the best customer service and high-quality auto repair. Auto ER is Alachua County's largest locally owned automotive repair chain with multiple convenient locations to serve you best. Whether you need routine maintenance, complex diagnostics, new tires, or more, Auto ER has you covered. We offer a free shuttle service, after-hours vehicle drop-off, and accept several forms of payment.

Location

Auto ER
3650 NW 97th Blvd, Gainesville, FL
32606, United States

Hours

Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Reviews

4.7
363 reviews
5 stars
323
4 stars
15
3 stars
2
2 stars
5
1 star
18
  • BG
    Bob Gibson
    3 days ago
    5.0
    Had an alternator go out at a bad time. Was not able to get an appointment at my usual shop for a week so I called Sal's. Not only did they have me come right over, they had everything ordered, delivered & installed within a few hours. Excellent service & a very fair price. Great job!
  • KP
    Kayla Pennington
    3 days ago
    5.0
    I cannot say anything better about this Auto ER, they were professional & responsive and had my vehicle repaired quicker than expected. They will definitely be my first recommendation to friends & family & will have a lifetime customer.
  • YA
    Yovanna Aponte
    4 days ago
    5.0
    My first experience in this place, it was a great service and the employees are very humble they help us and treated us very kind l’ll would give more stars if I can is a100% good
  • BP
    Ben P13
    Mar 31, 2026
    5.0
    Brought in my son’s truck with a service light on and they got the light off in minutes. They were very friendly and have a beautiful shop. Will be going back for any auto needs. Definitely recommend. Thank you!
  • BG
    Bait Guru
    Mar 3, 2026
    1.0
    I was on my way through town to Tampa when my 21’ motorhome encountered issues while driving on Interstate 75 (issue with rear differential, but it felt like an issue with front passenger side which was pulling to the right). The tow company suggested Auto ER. I explained that I am stranded here unless this is fixed. They indicated bearings on right front, and brakes dragging (I had them inspected 6 months ago) requiring new brakes, calipers, rotors and if that was the case I agreed to both passenger and driver side. At first I was happy to get in , with promise that they would get me out and on the road. I sat around all day watching the crews working on the own projects, possibly own cars. While at first we waited on parts to arrive. It wasn’t until late in the day that they pulled my vehicle into the bay and we kept hearing a snap, and clunk during sharp turns. I was informed that they can’t lift or get under my vehicle to review, but it might stop with the front work completed. One technician started working on the brakes. He was pretty good, and he also reported there was nothing wrong with the bearings (why the hell am I having this work done?). I was charged under $2k. While he worked on my vehicle the other techs set up chairs and stood in front of horsing around” slowing down the effort. By the time the work was complete, and the test drive to confirm issue was not fixed, and I couldn’t drive it, the shop was closing and I had no ride to get a rental vehicle. I had to get a Lyft to Enterprise, rent a vehicle, return to the shop and unload items from motorhome. I was told that they had a shop across town that could lift this motorhome, and it had to be towed. It should have been towed there in the first place. However, they couldn’t even fix it (couldn’t find a replacement differential), and it had to be towed to a 3rd shop. I feel that the issue that left me stranded was never addressed and I was taken advantage of due to my stranded situation. I would have been very happy if they actually diagnosed the issue, and not replaced expensive parts that were not the issue.

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Certified April 05, 2026Yext Knowledge Graph
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