Enterprise Rent-A-Car

4.0
776 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fort Walton Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Walton Beach location today.

Location

Enterprise Rent-A-Car
99 Eglin Parkway NE, Fort Walton Beach, FL
32548, United States

Hours

Reviews

4.0
776 reviews
5 stars
490
4 stars
72
3 stars
47
2 stars
29
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, professional, and helpful service, with specific mentions of employees like Alex, Mario, and Shawn.

Reservation Issues

Several reviews highlighted problems with vehicle availability despite confirmed reservations, leading to frustration and inconvenience for customers.

Vehicle Condition

Some customers reported issues with the cleanliness and condition of the vehicles, including unpleasant odors and missing floor mats.

Communication Problems

Customers experienced difficulties with communication, including long hold times and unresponsive staff when trying to resolve issues.

Mixed Experiences

While many customers had positive experiences, others reported significant dissatisfaction, particularly regarding management and handling of complaints.
  • LC
    Laena Coughlin
    3 days ago
    5.0
    Easy to price rental online. We went to business location to book reservation but it can be done online. Easy and fast return process.
  • KT
    kedtania thomas
    5 days ago
    5.0
    love the customer service..they'll get you in a vehicle to your liking..highly recommended..at affordable prices..
  • CP
    Catherine Palmer
    Nov 16, 2025
    5.0
    Quick and easy with great rates! Staff was friendly and accommodating!
  • RS
    ray steward
    Nov 13, 2025
    5.0
    Outstanding customer service and they informed me of all available options for upgrading.
  • LB
    Lauren B
    Oct 28, 2025
    5.0
    I recently rented a car from Enterprise, and I have to say it was one of the best customer service experiences I’ve ever had! From start to finish, Alex went above and beyond to make the entire process smooth, efficient, and genuinely enjoyable. He greeted me with a smile, walked me through all the rental options, and made sure I had exactly what I needed for my trip. His professionalism, attention to detail, and friendly personality really stood out — it’s clear he takes pride in his work and cares about his customers. The rest of the Enterprise staff were just as exceptional. The pickup and drop-off process was quick and seamless, and every interaction felt warm and genuine. It’s rare to find a team so well-coordinated, courteous, and committed to great service. Thank you, Alex and the entire Enterprise crew, for setting the bar so high! I’ll definitely be recommending this location to family and friends, and I look forward to renting from you again soon.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Walton Beach?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.

Where is the Enterprise Rent-A-Car location in Fort Walton Beach?

The Enterprise Rent-A-Car location is at 99 Eglin Parkway NE, Ste 26, Fort Walton Beach, FL 32548.