Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Walton Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fort Walton Beach location today.
Location
Hours
Reviews
4.0
787 reviews
5 stars
501
4 stars
72
3 stars
47
2 stars
29
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and quick service, with specific mentions of employees like Alex, Mario, and Shawn.
Vehicle Condition
Several reviews noted that while some vehicles were clean and well-maintained, others were reported as filthy or in poor condition.
Reservation Issues
Multiple customers experienced problems with vehicle availability despite having confirmed reservations, leading to frustration and inconvenience.
Staffing Concerns
Customers frequently mentioned that the location appeared understaffed, particularly during busy times, which affected service speed and efficiency.
Mixed Experiences
While many had positive experiences, there were also significant complaints regarding customer service and management, particularly in handling issues and complaints.
- JBjim ballack5 days ago5.0This staff has taken such great care of me for the last 3mos while I was car-less. Always polite, patient and helpful. Would recommend this location to anyone looking to rent a car. Nothing but good things to say about everyone that works there!
- BBBartJan 6, 20265.0I had an excellent experience with Enterprise Car Rental! Despite the office being extremely busy, the entire team handled everything with impressive efficiency, courtesy, and professionalism. The process from start to finish was well-organized and seamless. Alex, who assisted me with both the pickup and return of my rental, was especially outstanding—friendly, attentive, and quick to help with every detail. It’s clear the staff here take great pride in providing top-tier customer service. I’ll definitely be renting from this location again!
- PNPaige NowackiJan 4, 20265.0I needed a rental car ASAP as my car was in the shop longer than expected. There was a small hiccup to start the reservation as I was emotional due to a rough day. But one gentleman (cannot remember his name) stepped in and quickly got me on my way. When I say quickly it had to be 5 minutes. Then when it was time to return I didn’t realize they did not do a key box drop so the same gentleman quickly changed my drop location to the airport for an easy exchange and put me on my way back home. I appreciate their quickness and no pressure to upgrade for more money.
- CYcarmen youngDec 30, 20255.0On December 1st I had an accident and needed a vehicle. Enterprise in Fort walton Beach was of great help. The staff was friendly, the car clean and in good conditions. They worked very efficiently and I was out of there in no time. Upon return, although they were very busy and under staffed due to the holidays Alex was very friendly, calm and helpful. He was very busy in the office and on the phone but treated everyone with respect, he took his time with everyone her served. Another thing is that even thought he was so busy, he took the time to give me and another costumer a ride to the body shop. Great job everyone! I highly recommend this location 👌 Carmen Y.
- BCBrian ChristopherDec 27, 20255.0Rented a vehicle for our Christmas trip. Alex was my contact person. He was great to deal with. Answered all my questions and got me on my way. Our SUV was clean, smelled good and was super comfortable. It was a wonderful experience from start to finish. Enterprise is my go-to because of the professionalism of Alex and the team there at Ft Walton Beach location. Thanks guys. You saved Christmas vacation.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Walton Beach?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.
Where is the Enterprise Rent-A-Car location in Fort Walton Beach?
The Enterprise Rent-A-Car location is at 99 Eglin Parkway NE, Ste 26, Fort Walton Beach, FL 32548.
What are the operating hours of Enterprise Rent-A-Car in Fort Walton Beach?
Enterprise is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 12:00 PM to 3:00 PM.
Does Enterprise Rent-A-Car in Fort Walton Beach offer airport pick-up services?
Yes, they provide airport pick-up services for convenient car rentals.
What payment methods are accepted at Enterprise Rent-A-Car Fort Walton Beach?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online with Enterprise Rent-A-Car Fort Walton Beach?
Yes, you can reserve your rental car online through their website at enterprise.com.
Are there any discounts available at Enterprise Rent-A-Car in Fort Walton Beach?
Yes, there are discounts available for active military members.
What nearby dining options are available around Enterprise Rent-A-Car in Fort Walton Beach?
Nearby dining options include The Craft Bar, Mary’s Kitchen, Wendy’s, Chick-fil-A, and Juno’s Sushi, perfect for meals before or after your rental visit.
Are there any nearby shopping spots close to Enterprise Rent-A-Car?
Yes, you can visit Wine World for beverages, RadioShack for electronics, and Dollar General for discount shopping near the rental location.
What nearby services can assist me with health or automotive needs near Enterprise Rent-A-Car?
Nearby services include The Joint Chiropractic and Hutchison Chiropractic Center for wellness, Miracle-Ear for hearing aids, and Rub A Dub Car Wash for auto cleaning.