Tommy's Express® Car Wash

4.3
460 reviews

About

Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Fort Myers, FL believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Tommy's Express® Car Wash
10951 Saxum Dr., Fort Myers, FL
33908, United States

Hours

Reviews

4.3
460 reviews
5 stars
329
4 stars
50
3 stars
21
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers reported poor customer service experiences, particularly with management being rude or dismissive.

Wash Quality

Mixed reviews on wash quality; some customers were satisfied while others noted that their cars were still dirty after the wash.

Vacuum Performance

Many customers expressed dissatisfaction with the vacuum strength, stating they were weak and ineffective.

Membership Value

Customers appreciated the value of the monthly membership, highlighting convenience and cost-effectiveness.

Cleanliness and Facilities

The facility was generally noted as clean and well-maintained, with some positive remarks about the staff's friendliness.
  • RH
    Rick Haworth
    4 days ago
    5.0
    Wanted to try this place and glad I did. 8 bucks for an express wash with an air dryer There is a bucket with tire wash you can use before you drive through. Overall I’m happy with the wash. Highly recommend.
  • JJ
    John
    4 days ago
    1.0
    I'll change the review when they start spacing cars safely.
  • TR
    Todd Rourke
    Nov 29, 2025
    5.0
    Out of a zillion car washes in the area, this one is my favorite.
  • AW
    Adam Wiest
    Nov 29, 2025
    1.0
    Let me start by saying how much I loved this car wash. Unfortunately the young girl manager in the morning exhibits the worst customer service I’ve ever experienced. I had downgraded my plan from the works to the quality. While reupgrading my plan back to the super I was charged for both. The manager was beyond rude. “I could refund one but since you messed it up I won’t”. So Tommy’s is essentially stealing. I have both the quality and super running at once on my 2 vehicles. Even if it was 100 percent my fault I’ve never heard of a business essentially stealing from their customers. How their management sees this as acceptable is beyond me. Do yourself a favor and go to the many other washes in the area.
  • CG
    Cynthia Greenwood
    Nov 25, 2025
    1.0
    Very poor service, bugs and bird poop was not washed off. It was totally wet when I left, even had soap left on back end. I was a loyal customer since you opened but won't return. Customer service is terrible as well. I was hung up on. There is a great car wash less than 3 miles from your pine ridge location that will detail it for same price. They do a super job. ☹️

Frequently Asked Questions About Tommy's Express® Car Wash

What services does Tommy's Express® Car Wash in Fort Myers offer?

Tommy's Express® Car Wash offers express car wash services including Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, Tire Shine, free vacuums, free mat washers, and interior detailing kits.

What are the operating hours of Tommy's Express® Car Wash?

Tommy's Express® Car Wash is open every day of the week from 7:30 AM to 8:00 PM.