Many customers reported poor communication, including lack of updates and missed appointments.
Service Quality
Mixed reviews on service quality, with some praising the work done while others experienced delays and unsatisfactory repairs.
Customer Service
While some staff members received praise for their helpfulness, others were described as rude and unprofessional.
Trustworthiness
Numerous reviews indicated concerns about dishonesty and unfulfilled promises, leading to a lack of trust in the business.
Repair Delays
Customers frequently mentioned long wait times for repairs and parts, often extending beyond initial estimates.
AD
Ariel Diaz
Nov 7, 2025
1.0
WORSE COMPANY EVER, THEY TOOK MY $2,000 DEPOSIT FOR A NEW AWNING OVER A YEAR AGO (08/2024) AND NOTHING, NO RESPONSE, NO EXCUSE, ALL LIES !!
JJ
jsw jsw
Oct 29, 2025
5.0
I took my RV in for an insurance claim and they were very helpful and efficient getting me thru the process. Even though they were dealing with a situation that was completely out of their control, they still found time to answer all my questions and calls promptly and professionally. I cannot say enough about Racheal, Oliver, and everyone else I dealt with at their shop. Thank you again for all of your support and kindness, I really appreciate it! I would highly recommend them if you ever need anything for your RV.
MM
Mike
Oct 3, 2025
5.0
Good service technician was pleasant
HO
Happy chick Overhultz
Sep 17, 2025
1.0
Just got our RV back today. Turn it in May 18 to repair the door. No communication or only when I'd call back. Never expect them to call you for an update. Went to talk to them. Found a small tree growing in front of the Rv. They said, the county won't let them mow. We need to find another company to fix the door again. Over 2000.00 bucks wasted.
Only if they come to the house.
We used RV DOCTOR before,that's why we went back.
Very disappointed.
RD
Richard Davis
Sep 5, 2025
5.0
Awesome customer service , Very knowledgeable, remodeling RVs and mechanics, etc. Family owned and operated .