RaceTrac

Reviews

• JT

  Jonä Thyn

  Dec 11, 2025
  5.0
  So in response to reviews that i continue seeing about racetrac being 24/7 but closing the store at 10pm. Racetrac has a policy that says that for third shift (which is 10pm - 6am), if there is only one person working on the shift, the person working may lock the doors. This is only after the employee has spoken with general manager to find coverage for the store in order to have a completely operation store. If the GM cannot find coverage he should continue to exhaust his lines of communication following the chain of command until someone 2-3 levels above him/her approves a door lock. Third shift is schedule with multiple people however life happens and there are times people have to call out or go on vacation. When this happens it leaves an employee in the store alone, for the employees safety (among other reasons) they lock the door. HOWEVER, while the doors are locked, the employee IS required to use the window so that they can still provide service to the guests that frequent the store. And hopefully the associate can use the window to satisfy the needs of the customer while still doing the obnoxious amount of chores that 3rd shift is required to do before shifts end. I understand being inconvenienced at times. Its frustrating! But if racetrac is able to understand the consumer side of things and try to fix it, maybe the consumers can understand that racetrac continues to function because of humans, non of us are perfect. Hopefully this answers some of the questions and stops some of the 1 star reviews on a chain of gas stations where the people are trying their best to serve their community.
• RG

  Ronald Gerwien

  Nov 10, 2025
  1.0
  Don't say you're open 24\7 when you lock the doors at 10PM. Why even keep staff in the store at that point? So they can stare at me through the glass?
• OZ

  Otw Zay

  Sep 5, 2025
  1.0
  I was purchasing a pack of cigars yes I'm over 21 and yes I have an ID thats valid the customer service is extremely terrible and hopefully they let the morning shift know the requirements for who shows identification and maybe be a bit respectful instead of doing their best to not do their job
• TM

  Tara Muller

  Aug 20, 2025
  5.0
  It is a gas station, convienant store with hot food cold food and groceries as well as coffee, soft Ice cream, cigarettes, vape, lotto, etc. very good and convenient.
• PE

  Paige Edwards

  Aug 2, 2025
  1.0
  If I could give this 0 stars I would. Staff is rude, place is disgustingly dirty. They charged me twice and acted like I was the problem because I wanted my refund for the second payment. Manager said “I can tell this is going to be a problem” when in fact the whole store is a problem. Needs new management!!

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