Gerber Collision & Glass

4.2
183 reviews

About

Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Details

  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Gerber Collision & Glass
12791 Metro Pkwy, Fort Myers, FL
33966, United States

Hours

Reviews

4.2
183 reviews
5 stars
129
4 stars
15
3 stars
7
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Nicole and Anthony for their exceptional service.

Communication

Mixed feedback on communication; while some customers appreciated timely updates, others reported poor communication and long wait times for responses.

Quality of Repairs

Many reviews noted high satisfaction with the quality of repairs, with vehicles returning in excellent condition, although some customers experienced issues with workmanship.

Timeliness

Customers expressed frustration over long wait times for appointments and repairs, with some reporting delays of several weeks.

Pricing Concerns

Several customers felt that the pricing was higher than competitors, with some expressing dissatisfaction over quotes and perceived overcharging.
  • GG
    Gloria Gonzalez
    Oct 24, 2025
    5.0
    What a great experience I had . I would recommend this place to any one. Thank you so much the great job
  • LC
    Lillian Carrero
    Sep 3, 2025
    1.0
    This company is horrible , no communication. 3 weeks waiting , finally a call ,we get here and paid the deductible and is not ready until tomorrow morning. For then is joke . Please people look for other company . This people don't care about the customers.
  • BM
    Brent Masmann
    May 30, 2025
    5.0
    After someone hit my PARKED car ( I still am trying to figure out how someone hits a parked car) however, I called my State Farm Agent and she said call Gerber and speak to Nicole. Well my agent was not wrong Nicole was so wonderful. The moment I got to Gerber she was ready to go over the process of getting my sweet car fixed. Step by step Nicole sent me updates and made sure I knew exactly what to expect along the way. I will always bring my car if I need to have body work done to Gerber. The car looked brand new as if she hadnt even been hit. The professionalism and kindness from Nicole truly made the experience a bit better to deal with. Nicole even offered to have the rental taken back however, I had returned it beofre going to Gerber. Nicole you ROCK!!!!!
  • BB
    Bob Bigelow
    Feb 28, 2020
    5.0
    I wrote a long and positive review of this place about a month ago. Google posted it as a review of an Ace Hardware that must be close by. In summary this is the best repair shop I ever felt with. Most honest and helpful people.
  • AA
    Ang
    Dec 22, 2017
    5.0
    Yum

Frequently Asked Questions About Gerber Collision & Glass

What types of auto repair services does Gerber Collision & Glass offer?

Gerber Collision & Glass provides auto body repair, collision repair, windshield replacement and repair, dent removal, bumper repair, paintless dent repair, auto painting, and mobile auto glass services.

Does Gerber Collision & Glass offer any guarantee on their repairs?

Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.