Enterprise Rent-A-Car

4.3
545 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

7191-1A Cypress Lake Drive, Fort Myers, FL
33907, United States
(239) 466-8819
https://www.enterprise.com/en/car-rental/locations/us/fl/fort-myers-cypress-lake-dr-3568.html
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About

Car Rental AgencyVan Rental
Need a rental car in Fort Myers, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cypress Lake Dr. location today.

Location

Enterprise Rent-A-Car
7191-1A Cypress Lake Drive, Fort Myers, FL
33907, United States

Hours

Reviews

4.3
545 reviews
5 stars
388
4 stars
50
3 stars
29
2 stars
16
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual employees providing exceptional service.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and lack of communication regarding cancellations.

Vehicle Quality

Customers reported mixed experiences with vehicle cleanliness and condition, with some mentioning issues like smoke smells and receiving the wrong type of vehicle.

Efficiency

While many customers appreciated the quick check-in and return processes, others experienced significant delays, particularly during busy times.

Management Concerns

Some reviews expressed dissatisfaction with management's handling of issues, particularly regarding customer complaints and service recovery.
  • MS
    michael schaedel
    3 days ago
    5.0
    We rented a 15 person van for the weekend of my moms wedding. Dan was extremely helpful and wonderful to work with. Staff was friendly and professional. Would highly recommend this Enterprise!!
  • CB
    Cathy Bundy
    6 days ago
    5.0
    After having a one star experience at the enterprise In Estero on 41 these gentlemen were a breath of fresh air! They were sympathetic, considerate, prompt, professional and they supplied me with a gorgeous loaded full size suv to drive while my personal vehicle is being repaired. They made a bad situation better! Thank you to Logan and the store manager ( sorry I forgot your name). Y’all made my day! Highly recommend.
  • JT
    Jack Turregano
    Nov 16, 2025
    5.0
    Rental staff were very helpful! Pick up/drop off was seamless. Overall it was a great experience.
  • CG
    Cesar G.
    Nov 10, 2025
    5.0
    Excellent service. The van we rented was impeccable!
  • AS
    Allison Sexton
    Nov 9, 2025
    5.0
    Great experience renting car for a month while car was in the shop.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Myers, FL?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.

Where is the Enterprise Rent-A-Car location in Fort Myers?

The Enterprise Rent-A-Car is located at 7191-1A Cypress Lake Drive, Fort Myers, FL 33907.