Enterprise Rent-A-Car

4.3
394 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Myers, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Daniels Parkway location today.

Location

Enterprise Rent-A-Car
10100 Daniels Pkwy, Fort Myers, FL
33913, United States

Hours

Reviews

4.3
394 reviews
5 stars
288
4 stars
37
3 stars
8
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Reservation Issues

Numerous customers reported problems with vehicle availability despite having made reservations in advance, leading to significant inconvenience and frustration.

Customer Service

While some reviews praised the friendly and helpful staff, many others highlighted poor customer service experiences, including rudeness and lack of accountability.

Operational Efficiency

Customers expressed dissatisfaction with the operational failures at this location, including long wait times and inadequate communication regarding vehicle availability.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly regarding specific staff members who provided exceptional service.
  • AB
    Alan Butler
    3 days ago
    5.0
    It's convenient for me and my schedule..thanks again πŸ’―πŸ™πŸΎ
  • JF
    Joseph Faya
    Dec 26, 2025
    1.0
    I had a reservation, but they had no car he offered no apologies and no solutions. They called me 1 hour and a half before my pick up time and told me this. What kind of system is that? What do you expect me to do with such short notice. I shared this with my friends. And they mentioned it also happened to them before. Never using enterprise again. They ruined my trip, stressed me out and delayed me a couple hours. I'd rather pay double somewhere else.
  • SV
    Simon Volcy
    Dec 17, 2025
    5.0
    Great Customer service,
  • CC
    Colton Cason
    Dec 13, 2025
    1.0
    This location is a masterclass in false advertising and operational failure. We reserved a truck in advance, arrived on time, and were then informed we would need to wait an hour or more while they attempted to β€œfind” the vehicle we had already booked. They had two full days to ensure availability and did absolutely nothing. As a direct result of their incompetence, we were late to our plans. That is not an inconvenience β€” that is a failure to deliver the most basic service they advertise. If you cannot guarantee a reserved vehicle, then you are misleading customers into wasting their time. A reservation at this Enterprise location means nothing. There was no urgency, no ownership of the mistake, and no effort to make it right β€” just excuses and indifference while customers sit and wait for problems that should have been resolved long before arrival. This is not how a national rental company should operate. Do yourself a favor and avoid this location entirely unless you are comfortable gambling your time, your schedule, and your plans on their dysfunction.
  • LS
    Laura S
    Dec 3, 2025
    5.0
    A quiter Enterprise than Im used to. Everyone is very friendly, though i did have to wait for my car to be cleaned for me, though I had an appointment.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Fort Myers offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars for rental, along with flexible rental options and airport pickup services at their Daniels Parkway location.

Where is Enterprise Rent-A-Car located in Fort Myers?

Their location is 10100 Daniels Parkway, Fort Myers, FL 33913, USA.