Enterprise Rent-A-Car

4.4
4274 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Ft. Myers Southwest Florida International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at RSW today.

Location

Enterprise Rent-A-Car
10999 Terminal Access Rd, Fort Myers, FL
33913, United States

Hours

Reviews

4.4
4,274 reviews
5 stars
3,202
4 stars
438
3 stars
218
2 stars
143
1 star
273

What are people saying?

AI-generated from recent customer reviews

Reservation Issues

Several customers reported problems with vehicle availability despite having made reservations in advance.

Customer Service

Many reviews highlighted the helpfulness and professionalism of the staff, with specific mentions of individual employees providing exceptional service.

Efficiency

Customers appreciated the quick and easy pickup and drop-off processes, noting minimal wait times and smooth transactions.

Vehicle Condition

Most vehicles were reported as clean and well-maintained, although there were some complaints about specific cars not meeting expectations.

Mixed Experiences

While many had positive experiences, some customers reported rude or unhelpful staff, particularly in stressful situations.
  • HD
    Heidi Dolan
    6 days ago
    1.0
    I was overcharged and no one would call me back. I left messages and had the matter escalated 11 times. The main customer service (who issued half credit back because I was right) kept sending me to the Fort Myers management, who never returned my call. I have not been made whole for their mistake (I am out over $100). Do yourself a favor and rent somewhere else. (Update after owner's response): Since I have reached out to customer service at least 11 times, if you are really interested in customer service, you can call me. You have my contact info.
  • SW
    stewart watterson
    Jan 3, 2026
    2.0
    I made my reservation months in advance but they did not have my selected vehicle available when I went to pick it up.I had to take a smaller, lesser vehicle, but still had to pay the same price as the larger vehicle that I had reserved.
  • KS
    Karl Svensson
    Dec 28, 2025
    1.0
    Worst rental experiance ever. Made a reservation in August-25 for picking up at 27th of december-25. When we come to pick up the car they say our rental was canceled on christmas eve but they cant say by who. We have not cancelled it and we have not received any info about a cancelation. My guess is that since we booked so early and had got a quite low price - they saw their chance to make more money by cancel our reservation. Since they had no Cars available we had to go to Sixt and the total price became 5 times as high! Stay away!
  • RV
    Rachel Venezia
    Dec 27, 2025
    1.0
    I reserved a minivan and they only had crossovers when I arrived. Please kindly update the website so that reservations are accurate. The staff also claimed that the trunk capacity of a crossover is the same as a minivan, which is false. Fortunately another family with a rental car from another company was able to take our bags for us. Avoid this rental car company.
  • SY
    Soo-Ah Youn
    Dec 24, 2025
    5.0
    We haven't had a smoother experience with a car rental company. The check-in process was quick and easy. During our trip, we had to exchange our car and was pleasantly surprised that the exact same luxury model was available. The process was seamless and we were able to complete the exchange within 10 mins. This location operates with high efficiency and professionalism.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Ft. Myers Southwest Florida International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at RSW Airport?

Enterprise Rent-A-Car is open daily from 4:00 AM to 12:30 AM the next day.