SIXT Rent a Car Fort Lauderdale Downtown

Reviews

• ZK

  Zainab Karimi

  Feb 5, 2026
  1.0
  If there was no start!! I WOULD GIVE ZERO!! I do not recommend this to anyone! They are all scammers they add so many extra charges! Paying for insurance twice is insane! And very bad customer service! They give us a car when low pressure tire!! I have infant in the car! This is ridiculous!!! Do not rent from here!!!
• SS

  Steve Shifflett

  Feb 4, 2026
  5.0
  Flawless check in and very informative about toll pass in Florida. Easy return at airport and minimal cost for different drop location. I will definitely use them where available.
• VF

  Vladimir Frederic

  Feb 4, 2026
  5.0
  I recently rented from Sixt and wanted to give a huge shout-out to Adam. Customer service can be hit or miss at car rentals, but Adam was a total pro. He explained all the details of the rental clearly, helped me with my luggage, and ensured the car was in perfect condition before I left. Truly seamless service—He went above and beyond to make sure I was satisfied. Excellent customer service!"
• CS

  Contour (Medical Spa)

  Jan 18, 2026
  1.0
  Unacceptable Service & Bait-and-Switch Pricing! I had a very disappointing experience with SIXT as an out-of-state traveler. I arrived with a confirmed reservation (#9729766705) for an SUV, only to be told at the location that I would not be given a vehicle unless I paid an additional $200 for the same vehicle type at the same location. This felt like a clear bait-and-switch and refusal to honor my reservation. The situation was made worse by the behavior of the employee. The representative was wearing a name tag that said “Kareem,” but verbally identified herself as “Karen,” which was confusing and concerning from an accountability standpoint. The service was dismissive and unhelpful. Because of this, I was forced to walk across the street to another rental car company just to get a vehicle—completely unreasonable, especially while traveling from out of state. I have filed a formal complaint with SIXT (Case #14146396), but I want other customers to be aware. This experience lacked professionalism, transparency, and basic customer service. I would not recommend this location and strongly advise confirming everything in writing before arrival.
• RA

  Russell Ally

  Jan 15, 2026
  1.0
  Used to be my favorite company to rent from easy great cars and good deals. Now they are terrible last 3 hires have been absolutely terrible systems have changed and the customer service is terrible. I spend thousands every year with this company now suddenly my card I’ve been using for the last 18months doesn’t work for the company even though they can take the full car payment out of my bank but on pick up my card isn’t accepted yet it’s been accepted for the last 18 months on atleast 10 car hires for 2weeks to month contracts. It’s daylight robbery take your money and then not return it directly and tell you your card is from USA when it’s from the uk and should be accepted, contact customer support make you wait for hours for a response give all your details and booking number.they then ask a question which they should see all the information and then cut the WhatsApp conversation. Another time the agent changed my dates of rental put extra days on without me asking when I said to her I was flying out in a specific date so why would I change the dates? Dirty car and then charged me twice thousands of dollars taken out of my account, tolls added even though I said I have my own sun pass. Definitely issues with this company. Then when contacting customer services they just fob you off without caring one bit. No action taken not even an apology. I guess I will have to take my business elsewhere from now on. Sad thing is it was a great company up until now. It’s really disappointing and sucks investing time and money to build status to then be in this position. The service provider at the station was good and apologized but unfortunately when you can take a payment out of someone’s bank then tell them your card doesn’t match the system but it’s still good to take payment online typically people will get there backs up especially when you don’t get a instant refund! Fort Lauderdale sixt good job or not 👍

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