SIXT Rent a Car Fort Lauderdale Beach Westin

Reviews

• SH

  Sandra Hall

  Mar 1, 2026
  5.0
  If you deal with Evan ...I promise u will be happy with the car or truck and he will have you in an out in minutes. He is super awesome at his job .
• JH

  Jeff H

  Feb 27, 2026
  5.0
  Excellent service. As with all rentals review charges before hand.
• RR

  R

  Feb 9, 2026
  1.0
  Das gebuchte Auto war nicht verfügbar und es wurden nur alternative Autos gegen Aufpreis angeboten, keines für den gebuchten Preis.
• RY

  Roy yedger

  Feb 9, 2026
  5.0
  I’d like to share a great experience I had with Sixt. The service was efficient, professional, and very friendly throughout the entire process, and everything went smoothly from start to finish. I especially want to mention Evon, who provided outstanding customer service — patient, attentive, and genuinely kind. His positive attitude and excellent communication made the whole experience much more enjoyable. You can tell he truly cares about the customers and goes the extra mile. Thanks to him, my experience was exceptional. I will definitely use Sixt again and highly recommend them to others.
• SB

  Steven Bardt

  Jan 30, 2026
  1.0
  I had a very disappointing experience renting from Sixt, starting at the Westin Beach location in Fort Lauderdale and ending at the Sonesta ES location in Orlando. I reserved a BMW X1 and specifically chose Sixt for that vehicle. Despite checking in online in advance, I was told upon arrival that no vehicles in that class were available. I was first offered a Toyota RAV4 with a suggested discount, which did not meet my needs. After I indicated I would need to go elsewhere, I was then offered a BMW 5 Series, but only after the employee said he needed approval. I was told I could have the vehicle if I agreed to complete a positive survey. Wanting to continue my trip, I accepted. The vehicle had an unpleasant odor, which I later suspected was due to prior smoking. The next day, I began receiving repeated notifications on my phone that a Bluetooth tracking tag was traveling with me. Initially I dismissed it, but the alerts continued even when I was alone. After investigating, I discovered the tag hidden inside a compartment in the trunk, which raised safety concerns. I contacted the Fort Lauderdale location, and a manager confirmed the tag did not belong to Sixt. I was told this type of situation happens occasionally and that security would be notified. While I was offered a credit, my primary concern was safety and clarity, not compensation. When I returned the vehicle to the Orlando location, there were no employees in the return area. At the desk, staff were unfamiliar with the situation and stated the tracking device was not theirs. I left the tag with them. My receipt initially showed no additional charges. Several hours later, I received an email claiming vehicle damage. Some items listed were already noted on the original agreement, while others were extremely minor. The timing and inconsistencies were concerning, especially after receiving multiple confirmations earlier that the rental had closed without issue. Overall, this rental involved multiple problems: the reserved vehicle not being available, pressure related to surveys, cleanliness issues, a safety concern involving an unknown tracking device, poor communication between locations, and a late damage claim. Unfortunately, I do not feel this experience met reasonable expectations for a rental company, and I will be choosing a different provider in the future.

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