Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Fort Lauderdale, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sunrise Blvd. location today.
Location
Enterprise Rent-A-Car
1311 East Sunrise Blvd, Fort Lauderdale, FL
33304, United States
Hours
Reviews
3.9
953 reviews
5 stars
605
4 stars
89
3 stars
38
2 stars
37
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ryan, Jevon, and Syreena.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including complaints about cars smelling of cigarettes and having high mileage.
Reservation Issues
Customers reported problems with vehicle availability and reservation accuracy, leading to frustration when cars were not ready or available as promised.
Mixed Experiences
While many customers had positive experiences, some expressed dissatisfaction with management and service inconsistencies, indicating a divide in customer satisfaction.
Efficiency
Several reviews noted quick and efficient service during the rental process, with customers appreciating the streamlined check-in and check-out procedures.
- JSJosh Simon3 days ago1.0I had a very disappointing experience with Enterprise. They picked me up from the collision center and drove me to their office, only to tell me that the car that was ordered and confirmed for me was not available. This completely defeated the purpose of the pickup. To make matters worse, the manager, Adam, was extremely rude and unprofessional when explaining the situation. Instead of offering solutions or even an apology, his attitude made the whole experience even more frustrating.
- MSMarco SciocchettiNov 7, 20251.0I recently rented a car from this Enterprise location. I'm not from Florida, so I asked the woman helping me how the SunPass works with rental cars. Since the SunPass is a sticker on my personal car, I assumed it wouldn’t transfer to the rental. The employee assured me that I didn’t have to worry about paying for tolls because the rental car’s plate was linked to my SunPass account. That didn’t make much sense, but I trusted the information she gave me. Obviously, that was incorrect. I later received a $40 bill from Enterprise — $15 in toll charges and a $25 service fee. When I called to ask about it, they said it was a misunderstanding and that nothing could be done. If you want to rent a car and deal with incompetent employees who don’t know what they’re talking about, I’d highly recommend this Enterprise location. Otherwise, go literally anywhere else.
- BEBrandon EarlNov 6, 20255.0Leo Manrique and the crew over there took rly great care of me; extremely friendly and professional. This was not a coerced review either, this is genuine feedback from a customer who went thru them…local guy as well! 👌🏼
- HDHarrison C. DaviesNov 3, 20255.0🚗🔑🚘Mia and Serena were super helpful — and such a pleasure to talk to — when both retrieving and returning the car I rented for a quick last-minute getaway. A few minor issues came up, including low tire pressure and a small gas discrepancy, but both were quickly acknowledged and resolved with professionalism, care, and a true focus on customer satisfaction.
- JTJose “Bernardo” TerrazasNov 2, 20255.0Clean vehicles!! Great customer service!! Delivered as promised. They asked the right questions. Love my experience in Florida Sunrise Branch.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Lauderdale?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks for flexible rental options.
Where is Enterprise Rent-A-Car located in Fort Lauderdale?
Enterprise Rent-A-Car is located at 1311 East Sunrise Blvd, Fort Lauderdale, FL 33304.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.
Does Enterprise Rent-A-Car operate on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays and Sundays from 9:00 AM to 5:00 PM.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car at Sunrise Blvd?
Yes, you can reserve your rental car online through their reservation page accessible via enterprise.com.
Is Enterprise Rent-A-Car located near any other car rental agencies?
Yes, Alamo car rental agency is nearby, providing convenient options for vehicle rental in the area.
Are there any transportation options nearby to help customers get to Enterprise Rent-A-Car?
B-cycle Station - Holiday Park at Sunrise nearby offers bike rentals which customers might use to reach Enterprise Rent-A-Car.
What local attractions are near Enterprise Rent-A-Car that customers might want to visit?
Nearby attractions include the World AIDS Museum and Educational Center and Stonewall National Museum, Archives & Library, perfect for cultural visits before or after renting a car.
Does Enterprise Rent-A-Car offer any discounts or special services?
Yes, Enterprise Rent-A-Car offers discounts for active military members and is woman-owned, highlighting their commitment to inclusive service.