Enterprise Rent-A-Car

4.0
355 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

1015 W Broward Blvd, Fort Lauderdale, FL
33312, United States
(954) 767-5915
https://www.enterprise.com/en/car-rental/locations/us/fl/downtown-fort-lauderdale-41df.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Fort Lauderdale, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Fort Lauderdale location today.

Location

Enterprise Rent-A-Car
1015 W Broward Blvd, Fort Lauderdale, FL
33312, United States

Hours

Reviews

4.0
355 reviews
5 stars
243
4 stars
24
3 stars
11
2 stars
13
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being helpful and professional, others reported rude and unprofessional behavior from specific employees.

Vehicle Availability

Several customers expressed frustration over reserved vehicles not being available upon arrival, leading to dissatisfaction with the rental process.

Cleanliness

There were complaints about the cleanliness of the vehicles, with some customers receiving cars that were not properly cleaned before rental.

Management Response

Some reviews highlighted positive experiences with management, while others noted a lack of follow-up and resolution for issues raised.
  • DR
    Don Frank Rodriguez
    Dec 30, 2025
    5.0
    Good up grade
  • CS
    Catherine Stanley
    Dec 30, 2025
    5.0
    The Enterprise off Broward Blvd have the best customer service ever!!!
  • SS
    sid smo
    Dec 26, 2025
    5.0
    Great job!
  • EQ
    Etiquette Queen
    Dec 26, 2025
    5.0
    I had a great customer service experience at this location!
  • MS
    Morgan Sutton
    Nov 21, 2025
    1.0
    Do not do business with this company. They are criminals. I was told 10 days after my car was not being covered by my insurance through enterprise that I then had a balance of $400. With no notification from them or my insurance. Whenever I return my car, the agent said no worries ma'am we're gonna figure out what happened and why you didn't get any messages or phone calls, my manager Francisco is out of town and he will call you to resolve this when he gets back. A week and a half later, I never got a phone call from Francisco and they charged my account anyways without my authorization or approval. Then Francisco lied and said that he had called me back and when I told him that I would check my phone records through my phone company. He changed his story. He refused to help me refuse to resolve the issue and told me tough luck. They stole from me. I will be pursuing legal action do not do business with this place.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Fort Lauderdale?

Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit your needs.

Where is Enterprise Rent-A-Car located in Fort Lauderdale?

Enterprise Rent-A-Car is located at 1015 W Broward Blvd, Downtown Fort Lauderdale, FL 33312.