Enterprise Rent-A-Car

4.1
401 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Fernandina Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fernandina Beach & Amelia Island location today.

Location

Enterprise Rent-A-Car
2440 S 8th St, Fernandina Beach, FL
32034, United States

Hours

Reviews

4.1
401 reviews
5 stars
279
4 stars
32
3 stars
17
2 stars
12
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.

Reservation Issues

Numerous customers experienced problems with reservations, including overbooking, lack of available vehicles, and miscommunication regarding vehicle readiness.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the vehicles, with some customers receiving cars that were dirty or in poor condition.

Timeliness

Customers frequently mentioned long wait times for vehicle pickup and drop-off, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, many customers reported positive experiences, particularly with specific staff members who provided excellent service.
  • CW
    Cynthia Watts
    6 days ago
    5.0
    awesome experience
  • ES
    Ed Sackey
    Nov 15, 2025
    5.0
    Fernadina office was totally fabulous
  • KF
    Kevin Funnell
    Oct 30, 2025
    5.0
    Courteous and prompt service from all employees on both pickup and return. Car was exactly what we wanted. Would highly recommend this location.
  • SW
    Summer Whiddon
    Oct 30, 2025
    1.0
    I rented a car from them through my insurance and was told to bring it back by the 16th. No time was given and I was given an option for “after hours dropoff.” Two weeks later, I see a charge from enterprise(I’m assuming thinking I wouldn’t notice) for -$20. I called and she said she had been trying to reach out to the insurance company so she “wouldn’t have to charge me” I let her know I would’ve had the car back if I had known there was a exact time to return the car on the 16th but instead they tried to keep my security deposit and charge me extra money.
  • AA
    anonymous
    Sep 30, 2025
    1.0
    Absolutely worst experience I’ve had at an enterprise location. The female working the counter was rude, I asked to speak to the manager about her behavior and she said she was the manager?!! Just wow! How you can let someone with that kind of attitude run a business like that is beyond me. I will drive to Jacksonville just to avoid renting a car from this location.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Fernandina Beach offer?

They offer a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.

Where is the Enterprise Rent-A-Car location in Fernandina Beach?

The Enterprise Rent-A-Car is located at 2440 S 8th St, Fernandina Beach, FL 32034.