Enterprise Rent-A-Car

4.2
564 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

355 Plaza Dr, Eustis, FL
32726, United States
(352) 735-0470
https://www.enterprise.com/en/car-rental/locations/us/fl/eustis-0726.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Eustis, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Eustis location today.

Location

Enterprise Rent-A-Car
355 Plaza Dr, Eustis, FL
32726, United States

Hours

Reviews

4.2
564 reviews
5 stars
396
4 stars
53
3 stars
29
2 stars
17
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported poor communication and rude interactions.

Vehicle Condition

Several customers noted issues with vehicle cleanliness and maintenance, including dirty cars and unpleasant odors.

Reservation Issues

Numerous complaints about unavailability of reserved vehicles and poor handling of reservations, leading to customer frustration.

Positive Experiences

Despite negative feedback, many customers highlighted positive experiences with quick service and helpful staff, particularly mentioning specific employees.
  • WW
    Wendell
    Dec 23, 2025
    5.0
    Fast and easy... My go 2 place for car rental
  • VM
    V MD
    Dec 20, 2025
    1.0
    They gave us a dirty car that was filthy on the outside and smelled like cigarettes. It was actually dangerous once it started raining and the film on the windshield made it difficult to see the road. I use enterprise all the time and have never had an experience like this.
  • JW
    Jay Wade
    Dec 20, 2025
    1.0
    Poor communication between reservation team and location team!
  • KL
    Kelly Lundy
    Dec 13, 2025
    5.0
    Great prices and excellent service. The rental sign-up process was very fast, with no issues and no hidden fees. I’ve already rented a car from them twice, and everything was smooth both times. Highly recommend.
  • TS
    Trent Shipton
    Nov 24, 2025
    1.0
    In my opinion, this company operates with an alarming level of dishonesty. I was given information that turned out to be completely untrue, and the way the situation unfolded felt downright deceitful. The staff spoke with absolute confidence while giving me details that later proved inaccurate, and when confronted, they acted as though I had imagined the entire conversation. Instead of taking responsibility, they shifted blame, dodged straightforward questions, and treated me as if I should simply accept whatever story they felt like telling at the moment. The level of indifference was astonishing. The whole interaction came across as dismissive, insincere, and frankly insulting. I expected professionalism; instead, I got contradictions, excuses, and a complete disregard for the customer standing right in front of them. If you value honesty, consistency, or even the most basic level of accountability, I strongly advise taking your business elsewhere. My experience with Enterprise was nothing short of infuriating, and I won’t be returning.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Eustis, FL?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in Eustis.

What are the operating hours of the Enterprise Rent-A-Car location in Eustis?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.