Enterprise Rent-A-Car

4.0
404 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Delray Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Military Trail location today.

Location

Enterprise Rent-A-Car
14828 S Military Trl, Delray Beach, FL
33484, United States

Hours

Reviews

4.0
404 reviews
5 stars
278
4 stars
24
3 stars
14
2 stars
19
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and professional, there were significant complaints about poor communication and unprofessional behavior from some employees.

Reservation Issues

Numerous reviews highlighted problems with vehicle availability despite confirmed reservations, leading to frustration and disappointment among customers.

Vehicle Quality

Feedback varied on vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported receiving dirty or poorly maintained vehicles.

Overall Experience

The overall experience was mixed, with many customers expressing satisfaction with the service at specific locations, while others reported significant issues that led to dissatisfaction.
  • JL
    john lane
    Jan 4, 2026
    5.0
    Good car, good service and easily acquired over the phone
  • DO
    danielle_usa oliveira
    Jan 2, 2026
    1.0
    My family had a very disappointing experience with Enterprise. I made a reservation for an extra-large car, and when I arrived at the pickup time, the vehicle wasn’t available. The staff told me the car hadn’t been returned on time by the previous renter. I waited for hours, and still, nothing was done to resolve the issue. The customer service was awful — no communication, no updates, and no effort to offer an alternative solution. It’s extremely frustrating to make a reservation in advance and still be left waiting without any assistance. Very poor service and organization.
  • DB
    Deborah Blum
    Dec 26, 2025
    1.0
    if we could give zero we would. We reserved a car and received emails all week confirming that reservation. When we went to pick up the car, they said there were none available and they will work on getting one. Had to call the location several times asking for updates because nobody called me. The customer service rep was unprofessional and unprepared. We waited from 9 o’clock in the morning until 6 o’clock, which is their closing time to no avail. We have never experienced this as we had a reservation and they confirmed the reservation and told me to come pick up the car that morning. Also, we were told that a regional manager would call me and We never received a phone call and was sent to another location only to have the same happen, no cars. We will never use Enterprise again.
  • TK
    Todd Kennedy
    Dec 17, 2025
    5.0
    Good speedy service at this location.
  • FF
    Francine Fried
    Dec 6, 2025
    5.0
    Clean comfortable car. Helpful agents. Easy pick up and drop off.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Delray Beach?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to meet various rental needs.

Where is the Enterprise Rent-A-Car located in Delray Beach, FL?

It is located at 14828 S Military Trl, Delray Beach, FL 33484, USA.