Enterprise Rent-A-Car

4.2
414 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Deland, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Deland Golf Club location today.

Location

Enterprise Rent-A-Car
2055 S Woodland Blvd, Deland, FL
32720, United States

Hours

Reviews

4.2
414 reviews
5 stars
283
4 stars
46
3 stars
18
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unhelpful interactions.

Vehicle Quality

Several customers expressed dissatisfaction with the condition of the rental cars, citing issues such as cleanliness, mechanical problems, and poor maintenance.

Reservation Issues

Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and confusion regarding rental agreements.

Efficiency

While some customers experienced quick and efficient service, others reported long wait times and delays in the rental process.

Management Response

There are complaints about poor management communication and lack of follow-up on customer issues, leading to frustration among renters.
  • BA
    Barbara Armold
    Nov 12, 2025
    5.0
    Great service Darius and Cameron are true professionals
  • JD
    Jenni Douglas
    Nov 10, 2025
    1.0
    Site never has cars ready when they are reserved. Always a wait for things to be cleaned, sometimes up to an hour after the reservation time. Over the last 6 months it has been nothing but phones ringing off the hook, people ignoring the phone, angry customers in the waiting room, staff talking about people. I have been super patient but today was the last straw. I canceled my reservation for probably the 12th time this year.
  • CM
    Catherine Mitton
    Nov 6, 2025
    5.0
    The people that work there if you have a problem they will help you they will get you where you need to go 😁
  • SJ
    Sharon Johnson
    Oct 30, 2025
    5.0
    It was a good experience.
  • KR
    Kevin Rogers
    Oct 10, 2025
    1.0
    The car we got was a piece of garbage. After a week with it I was driving around while it was raining and water started pouring in through the windshield. I called to see about getting another car, but they were closed and apparently don’t work that have rentals through their insurance. Thank you for making me feel like a double victim, as if having someone hit your car wasn’t bad enough. I called to try to speak with their insurance department that deals with customers renting through their insurance and was told they would call me back. Never got that call. Absolutely terrible service!

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Deland, FL?

Enterprise Rent-A-Car is located at 2055 S Woodland Blvd, Deland, FL 32720.

What are the operating hours for Enterprise Rent-A-Car in Deland?

The location is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.