Need a rental car in Deland, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Deland Golf Club location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unhelpful interactions.
Vehicle Quality
Several customers expressed dissatisfaction with the condition of the rental cars, citing issues such as cleanliness, mechanical problems, and poor maintenance.
Reservation Issues
Numerous reviews highlighted problems with reservations, including unavailability of reserved vehicles and confusion regarding rental agreements.
Efficiency
While some customers experienced quick and efficient service, others reported long wait times and delays in the rental process.
Management Response
There are complaints about poor management communication and lack of follow-up on customer issues, leading to frustration among renters.
BA
Barbara Armold
Nov 12, 2025
5.0
Great service Darius and Cameron are true professionals
JD
Jenni Douglas
Nov 10, 2025
1.0
Site never has cars ready when they are reserved. Always a wait for things to be cleaned, sometimes up to an hour after the reservation time. Over the last 6 months it has been nothing but phones ringing off the hook, people ignoring the phone, angry customers in the waiting room, staff talking about people. I have been super patient but today was the last straw. I canceled my reservation for probably the 12th time this year.
CM
Catherine Mitton
Nov 6, 2025
5.0
The people that work there if you have a problem they will help you they will get you where you need to go đ
SJ
Sharon Johnson
Oct 30, 2025
5.0
It was a good experience.
KR
Kevin Rogers
Oct 10, 2025
1.0
The car we got was a piece of garbage. After a week with it I was driving around while it was raining and water started pouring in through the windshield. I called to see about getting another car, but they were closed and apparently donât work that have rentals through their insurance. Thank you for making me feel like a double victim, as if having someone hit your car wasnât bad enough. I called to try to speak with their insurance department that deals with customers renting through their insurance and was told they would call me back. Never got that call. Absolutely terrible service!