Need a rental car in Deerfield Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Deerfield Beach location today.
Feedback indicates a mix of experiences with customer service, with some praising staff for being helpful and professional, while others report rude and unhelpful interactions.
Vehicle Availability
Numerous reviews highlight issues with vehicle availability, including reservations not being honored and customers being left without cars despite prior arrangements.
Cleanliness and Condition
Several customers reported receiving dirty or poorly maintained vehicles, with complaints about cleanliness and mechanical issues.
Management Issues
There are multiple mentions of poor management practices, including lack of accountability and inadequate responses to customer complaints.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly praising specific staff members for their exceptional service.
MN
Mike Nicholson
2 days ago
5.0
Good staff compared to what happened at the southern blvd last August when I had to uber to the airport
LG
Lola Gotman
5 days ago
1.0
Terrible service, rude, unreliable. Cars are dirty, no replacement offered. All around worst experience renting a car. To top it off, got a call from someone claiming to be a manager, saying that if I pursue a bad review or identify an issue with this particular location, they will put me on a black list.
MG
maria guzman
Dec 29, 2025
1.0
Horrible horrible visit today,me and my boyfriend made a reservation 8 hours ahead of us picking up a car only to be told when we got there,there would be no cars available while we watched other people get cars with no problem.I did feel that the person at the front desk was being racist towards us.If you are the front desk person reading this you know who you are,do better at your job.
Don’t give these people your money or time.
SL
Steve L
Dec 29, 2025
1.0
So not expect to get a car from this location, even with a reservation. We rented a car (after arriving from Seattle and taking an Uber to this location). We waited for 15 minutes while the manager sighed and rolled her eyes while helping another person. She then helped someone who hadn’t been waiting, before eventually telling us that they didn’t have any cars available to rent.
No help, no call, no assistance. Terrible, terrible, terrible location. Avoid at all costs.
And they don’t answer their phones; we’ve been sitting here for 45 minutes and no one has picked up the phone once.
CP
cheryl pinkien
Dec 20, 2025
5.0
Enterprise is the absolute best car rental company around. They are friendly and so accommodating. I hardly had to wait to get the car which I turned in a couple of different times. I was able to return the car at a different location for my convenience. They are awesome. I highly recommend enterprise