Enterprise Rent-A-Car

Reviews

• PF

  Patty Fowler

  6 days ago
  4.0
  Ava and,I think his name is Terry did an amazing job! They just need extra help on super busy days…like the Saturday afternoon I returned the car. They were both very helpful when I picked the car up but needed extra hands on drop off.
• JS

  Jimmy S

  Feb 24, 2026
  1.0
  Felt like I was on a hidden camera show. Got there cause the 1-800 told me to go exchange my car that got a flat. Upon arrival I'm told they only have 4 cars and all are booked (customer service's fault, not theirs) but that a minor mechanic was there and could patch the tire. Half an hour later we walk to the side of the building and there was our car sitting fourth in line. Went back in to ask if we can just leave our car there and take one of the four smaller ones as a voluntarily downgrade and we were told no. Another half hour passes and another car is returned, for which I offered to waive my right to a wash if I can just leave with it and get on with my day. They said no cause "they don't want to keep others waiting''. No one was there and it had already been half an hour. Went back to the super cool mechanic to agreed to help us out and he did quickly. Once we were ready to leave I asked if he was told that we were waiting and he said "no, the guy just brought the car asking if I could just a tire and I told him yeah just park it in the back of the line". Any time I said that i just want to exchange, I was told no cause that would make others wait (I'm already there waiting and being told to wait so that others who arrive later don't have to wait 🤦). When I finally pointed out the flaw in the logic and said those later customers could just take the car i brought back, I got an eye roll, was told they'll see what they can do, and it ended there). Zero sense of urgency whatsoever. Two hours wasted for nothing watching cars being returned while being told no cars are available.
• AB

  Albert Beltran

  Feb 7, 2026
  5.0
  This location is awesome! Customer service is over the top! Terry, Eva, and Amanda are the best!!!
• BS

  Bosanac Soprano

  Feb 4, 2026
  1.0
  Made reservations confirmed my reservation showed up to the location to find out that they don’t have any vehicles available despite me confirming and paying for it. A lady Eva showed 0 accountability and 0 compassion towards the unfortunate situation! She refused to call or make any effort to try obtain reservation at a different location and she even refused to make arrangements for someone to take me to a different location that had a rental available, until a gentleman name Terry stepped in and made an effort to secure a reservation which I was extremely greatfull for! 🙏 Terry A+ Young man God bless you! Eva F you need to do better and you definitely need to be retrained.
• AV

  Andrea Valladares

  Jan 22, 2026
  5.0
  This is by far the best Enterprise (Davenport location) ⭐️ ⭐️ ⭐️ ⭐️ 🌟 Customer service is top notch here. The ladies, Amanda, Cuyler and gentlemen are always professional and very courteous. My biggest compliment is for Cuyler Hollis, she is the young lady that is always greeting you with a smile on her face😊. She goes above and beyond to help with your rental and questions you may have. I come here very frequently for my car rentals and she is the best. Thank you to all the wonderful staff. I highly recommend them. I’ll definitely continue to come here.

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