Advance Auto Parts

4.2
530 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 38401 Highway 27 in Davenport offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
38401 Highway 27, Davenport, FL
33837, United States

Hours

Reviews

4.2
530 reviews
5 stars
310
4 stars
110
3 stars
42
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Amy, Alejandra, and Sandra providing excellent service.

Product Availability

Customers frequently noted that the store was well-stocked and had the parts they needed, although some reported instances of items being out of stock.

Service Speed

Several reviews highlighted the quick service, particularly for battery installations and other urgent needs, with many customers expressing satisfaction with the efficiency.

Inconsistent Experiences

While many reviews were positive, there were notable complaints about poor customer service from some employees, including rudeness and lack of assistance.

Store Conditions

Some customers mentioned issues with the cleanliness and organization of the store, indicating a need for improvement in these areas.
  • HS
    Heather Schoonmaker
    Nov 7, 2025
    5.0
    I will go out of my way to go to this auto parts store just for the customer service. The gentlemen there are so helpful and courteous. They are prompt and know what they are doing. I really appreciate them treating me like I am not a dumb girl when I come in there. I have a lot of cars at our house and we are always working on one of them! I will always choose this one. Thank you so much!
  • YQ
    Yanai Quinones
    Oct 25, 2025
    5.0
    Great service from Amy! She was very informative and helpful. She checked my battery life and installed a brand new one quickly. Fast and reliable work! I am a happy customer!
  • LO
    Lucas Oliveira
    Oct 5, 2025
    5.0
    I was leaving work on a Sunday when my car almost wouldn’t start. Thankfully, I made it to Advance Auto Parts, where Alejandra helped me right away. She was extremely polite, knowledgeable, and patient while diagnosing the issue. Raymond also stepped in and quickly installed my new battery. Both were friendly, professional, and made a stressful situation easy to handle. Thank you, Alejandra and Raymond, for your excellent service!
  • RO
    Ralph Ortiz
    Sep 24, 2025
    5.0
    I visited the store # 07329 and the representative was very acknowlegeable ! She even installed my wipers! Very professional and great customer service.Advance Auto Parts should hire more people like you her ! She is an excellent example of a great customer and professionalism.great job!!
  • MM
    Milagros
    Sep 9, 2025
    5.0
    When we asked questions about being in the system, Alondra walked away without resolving the issue. Thankfully, Amy stepped in to help and quickly confirmed that we were indeed in the system—it just required one additional step to search the nationwide database. Amy not only provided excellent customer service but also ensured we received the correct car battery. Thank you, Amy, for your professionalism, kindness, and outstanding customer support. We truly appreciated your help. The other representative may benefit from some additional training to provide the same level of care.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*