Advance Auto Parts

4.2
533 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 38401 Highway 27 in Davenport offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
38401 Highway 27, Davenport, FL
33837, United States

Hours

Reviews

4.2
533 reviews
5 stars
313
4 stars
110
3 stars
42
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amy, Alejandra, and Sandra providing excellent service.

Product Availability

Customers frequently noted that the store was well-stocked and had the parts they needed, although some mentioned issues with incorrect items being provided.

Mixed Experiences

While many reviews highlighted positive interactions, there were also complaints about poor service from certain employees and issues with product returns.

Efficiency

Several customers appreciated the quick service, particularly with battery installations and other urgent needs.
  • IA
    Ivelisse Alicea
    5 days ago
    5.0
    Excelente servicio el brindado por Alejandra. Muy respetuosa y siempre dispuesta a ayudar. Fui en busca de una batería. Como no llevé mi auto en ese momento, me llevé la batería para instalarla, pero no fue posible. Regresé a la tienda para que me ayudaran con la instalación y un empleado —lamentablemente no tomé su nombre, solo recuerdo que era un joven alto y delgado— me preguntó qué necesitaba. Le expliqué la situación y me respondió que debía esperar porque otro cliente tenía la herramienta necesaria para instalar la batería. Le pregunté por Alejandra y me dijo que estaba en la tienda, pero nunca le avisó. Me pareció poco eficiente, ya que esperé alrededor de 15 minutos, lo cual fue incómodo. Considero que, siendo una tienda de auto parts, deberían contar con más de una herramienta para este tipo de servicios. En ese momento, Alejandra salió a atender a otro cliente y se sorprendió al verme nuevamente en la tienda. Le expliqué lo ocurrido y de inmediato me ayudó. Eso sí fue un excelente servicio. Personas como ella, que conocen bien su trabajo, lo hacen con calma y eficiencia son las que mantienen los clientes y dan buena imagen. Ella de inmediato instaló mi nueva batería. ¡Gracias, Alejandra, por tu Excelente Servicio! La Mejor👍
  • LJ
    Larry San Juan
    Dec 10, 2025
    5.0
    They were warm and welcoming. Alexandra was very detailed and helped me out with my motor oil and additive.
  • RM
    Rafael Matta
    Dec 3, 2025
    5.0
    Excelente
  • HS
    Heather Schoonmaker
    Nov 7, 2025
    5.0
    I will go out of my way to go to this auto parts store just for the customer service. The gentlemen there are so helpful and courteous. They are prompt and know what they are doing. I really appreciate them treating me like I am not a dumb girl when I come in there. I have a lot of cars at our house and we are always working on one of them! I will always choose this one. Thank you so much!
  • YQ
    Yanai Quinones
    Oct 25, 2025
    5.0
    Great service from Amy! She was very informative and helpful. She checked my battery life and installed a brand new one quickly. Fast and reliable work! I am a happy customer!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*