Mavis Tires & Brakes

Reviews

• LP

  Lee Petsche

  4 days ago
  2.0
  Went in to have a rotating wheel noise eliminated; thought on front right. Did an analysis and said right rear brake was worn 60+%. Paid over $600 and noise still there. Went back and new inspection showed suggested right front wheel bearing replacement at $599. Another repair shop quoted $343. Mavis also said suggestion to replace all struts as one showed partial failure at over $1200. Also suggested we replace tires as two had less tread than other two. Car does have 150,000 miles. They were polite but. . .
• AD

  Anthony DiMarco-Mattos

  6 days ago
  1.0
  Extremely disappointed with my service, absolutely want a refund. At first everything was fine, but after discussing price the salesperson did say I could get a discount if I left a review, but it had to be done before the service was completed. I made a comment about how I’m supposed to know how the service will be before it’s done, and if it wasn’t a five-star good review, the salesperson then made a joke about my car “FALLING OFF THE LIFT”. I was appalled so I felt pressured to leave a good review. Once confirmed and with the vehicle on the lift the service advisor told me I had a worn out part. I went back and inspected for myself and did not find the issue as they had described the outer tie rod as having too much play, told me how they came to the conclusion, but was just rocking the tie rod around the joint as it is supposed to work. I told them to continue with the alignment but the advisor said they would not guarantee the alignment. I didn’t agree with the techs surmising of a bad tie rod, so I had them continue as the alignment was quite bad. After the service was finished they told me they could not get the vehicle completely in specifications but was as close as they can do. They provided me with a picture of the readout from after the alignment but could/would not provide me with any information from before the alignment, so I don’t think they actually did anything as I feel no difference in the car, and the steering wheel isn’t straight, it is in the same position as before the alleged ‘service’. I have since gone to 2 separate mechanics and they both said that nothing is wrong with the part the service tech said was bad. I do not want to go back as I do not feel comfortable or safe doing so, I just want my money back because another shop has already fixed the alignment because Mavis could not.
• LM

  liana marie

  Apr 20, 2026
  2.0
  I got 4 new tires April 1st and asked for a full vehicle inspection. Only recommendation was to replace struts. I had to take my car back in on April 18 for an oil change & an alignment since it wasn’t recommended with 4 new tires installation. I again asked for a full vehicle inspection and was told i needed front and rear brakes. I was quoted almost $500 EACH for front and rear brakes/pads. Insane, I got a better quote at the dealership. Staff didn’t seem to care about dirtying my car. As they didn’t put anything to keep their greasy shoes from inside. Also they placed my oil change sticker in the middle of my window on the driver side( see photo)?? I decided to leave my car overnight. I didn’t appreciate being told “ well we bring the cars into the bay just in case you try to come get it after hours”. I took that as I was going to try to get my car to avoid payment. Despite all of the above, staff was friendly.
• SS

  Samantha

  Apr 13, 2026
  1.0
  I’m not sure where all these great reviews are coming from because they sure didn’t seem to care to help us. We had an appointment but were told that apparently doesn’t matter and it would still be a 2 hour wait. They said the appointment is just to “hold your spot to work you in if you get here early”. Why would I show up early to get in line if I have a set appointment? Needless to say we will never be back and will spread the word this shop is a waste of time.
• MM

  Michael

  Apr 12, 2026
  5.0
  I came in to Mavis today for an oil change and honestly had a really solid experience. The team was welcoming right away and took the time to break everything down for me without making it feel rushed or confusing. They helped me find the best available deal, which made a big difference financially and I really appreciate that effort. What stood out most was how respectful and positive everyone was throughout the visit. You can tell they actually care about helping people, not just getting cars in and out. The service was quick, everything was explained clearly, and I left feeling like I got real value for my money. Definitely a place I’d come back to and recommend to anyone looking for honest, affordable, and friendly service

Frequently Asked Questions About Mavis Tires & Brakes