Penske Truck Rental

Reviews

• JH

  J Haynie

  Jan 11, 2024
  2.0
  The truck was terrible. The front end alignment was off, the truck pulled to the right the entire 2,500-mile trip. It had no power, I was repeatedly passed by Uhaul trucks pulling cars up hills. This truck was dangerously slow. The Bluetooth microphone didn't work. The return site was closed on a random Tuesday. I gave two stars instead of 1 only because it didn't leave me stranded or catch on fire.
• CH

  Chad H

  Sep 6, 2023
  1.0
  This location deserves no stars. This is the second time in 18 months that they have provided less than decent service. For this review I’ll focus on today. I went to drop off a truck and trailer only to find the location closed. After calling other locations and Penske corporate we were able to change locations for turnin. This place needs a complete professional overhaul. I have dealt with many other Penske locations across the country and the Crestview is below the bar. Advice to all, use Fort Walton Beach or DeFuniak locations.
• MA

  Mike Axtell

  Apr 22, 2023
  5.0
  Make shur you point out scratches dents or anything out of the ordinary this 1 in Crestview fla saved me from paying alot of money because the 1 in amelia oh not a good to rent from
• JT

  Jeff Turner

  Dec 9, 2021
  1.0
  Our experience was horrible. When we picked up the truck they didn't have anyone available to hook up the car trailer. The truck should have been inspected. It was out of def and we had to replace the wipers. The worst part was returning the truck in Crestview, FL. Regina at American Self Storage was rude. She has no business working with the public.
• SM

  Stacey Monk

  Jul 9, 2021
  4.0
  It's too pricy. But understand that gas n stuff is going up. Were thankful they didnt charge us extra days that we had to keep it since they were closed for 3 days.

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