Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Crestview, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crestview location today.
Location
Hours
Reviews
4.0
500 reviews
5 stars
305
4 stars
55
3 stars
37
2 stars
22
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and professional staff, others reported rude and unhelpful service, leading to a mixed perception of customer care.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including reservations not being honored and customers receiving different vehicles than expected.
Cleanliness
Several customers expressed dissatisfaction with the cleanliness of the rental cars, reporting issues such as unwashed vehicles and unpleasant odors.
Efficiency
Customers noted long wait times for vehicle pickup, with some experiencing delays of over an hour despite having reservations.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific staff members who provided exceptional service, indicating that individual employee performance can significantly impact customer satisfaction.
- TMTyrese J Melbourne1 day ago1.0This place has went down hill since my last rental used to be fast and friendly but new management is horrendous
- AKAndrew KellerhalsNov 14, 20255.0Watch out fellas, Faith will bat her pretty little eyes and get you to add everything and upgrade, haha. In all seriousness the experience was great and I did add the supplemental coverage which came in handy actually. If I'm ever in Crestview and need to rent a car, I'll be back.
- JRJennifer RitchieNov 13, 20254.0Enterprise made up for the wait time by letting me trade in the car and get an SUV to use while my SUV is getting fixed due to an accident. They were extremely busy yesterday and did the best they could. It’s a time to be Thankful and I’m thankful for the upgrade I received today. Thank you Enterprise in Crestview!
- THTim HempOct 22, 20255.0The no line electronic check-in was awesome and saved us time waiting. Cool! Upon return Eric and his crew were amazing. Unloaded the heavy suitcases from the van before I even got to the back. Directions to the terminal. Extremely professional and we WILL be back in December. Great experience.
- BRBrenda RashOct 16, 20255.0had a great experience with the Crestview location. They picked me up as scheduled. Had my rental vehicle for 3 weeks and it went great. Nice, friendly and caring staff. Faith, the manager cared enough to make sure I had no complaints and a pleasant experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Crestview, FL?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Crestview?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I book a rental car online for the Crestview location?
Yes, you can reserve your rental car online at their official website or reservation page.
What payment methods are accepted at Enterprise Rent-A-Car in Crestview?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any discounts?
Yes, there are discounts available for active military personnel.
Is there an option for airport pick-up service at the Crestview Enterprise Rent-A-Car?
Yes, airport pick-up is one of the services provided at this location.
What nearby restaurants can I visit before or after renting a car at Enterprise in Crestview?
You can try local places like Beef 'O' Brady's for sports bar food, Brooklyn Pizza for Italian, Bamboo Sushi Bar & Hibachi for Japanese cuisine, or Sunshine Hot Chicken for a tasty meal.
Are there any nearby shopping centers close to Enterprise Rent-A-Car?
Yes, Crestview Corners shopping center and Big Lots discount store are nearby for your shopping convenience.
Are there automotive-related services close to Enterprise Rent-A-Car in Crestview?
Yes, nearby automotive-related services include Safelite Auto Glass for auto glass repairs and Advance Auto Parts for car parts and accessories.
How can nearby amenities like banks or coffee shops enhance my visit to Enterprise Rent-A-Car?
Near the rental location, you can find Hancock Whitney Bank for financial services and 7 Brew Coffee for a quick coffee break before or after your car rental experience.