Goodyear Auto Service

Reviews

• FP

  Fra Pra

  Dec 27, 2025
  1.0
  I always have problem at this location I went for an oil change with tire rotations and they always find the best excuse not to rotate the tires when you get the oil+tire rotation package They don’t understand that some people want the tire rotation done even if it goes against their advice. Also when i left the place the level of new oil was low and i had to stop and buy an oil qrt at a store. Not coming back for some time for sure
• AM

  Alan Markowitz

  Dec 13, 2025
  1.0
  Beware of this shop. They sold my college student every service under the sun. He went in for a simple oil change and they did what they called recommended service. Like fuel system wash. His car had no issues with the fuel system. It was idling fine. I have no idea if they even did a procedure with a special machine. Coolant wash without showing him his coolant. Recommended does not mean that you actually need the service. I will be contacting Ohio office on Monday. This is a rip off!!!!! I
• CB

  Carla Blanco

  Nov 27, 2025
  5.0
  Had a great experience here. Very quick and efficient everyone was very nice. A flat tire the afternoon before Thanksgiving is not the best thing to happen but they made it painless.
• FF

  Fara

  Nov 23, 2025
  5.0
  They weren't able to help me with my car, but they were sweet in helping me find another shop that was able to. Thank you for your compassion!
• DM

  Dmytro Masalskyi

  Nov 11, 2025
  1.0
  ALARM! ATTENTION! AVOID THIS PLACE! Read the review before going to this place! Without the doubt, this was my worst experience at the tyre shop in my entire life. In March I purchased 4 brand new Michelin tires and mistakenly decided to bring them to be installed at this tire shop. On March 20, the mechanic lifted up the car and started doing the alignment BEFORE mounting the wheels. I noticed it and told manager. He said in return that there is not difference when it's done: before or after wheels installation. In total, it took mechanic only 40 minutes to replace tires and the alignment. So once they finished, I went to drive to the car for 5 miles and it was pulling to the right. So eventually, in the evening, an hour before closing, I came back and they said to return the next day because one hour is not enough for them to do just an alignment!!! (Earlier in the morning it took them 40 minutes to replace the tires and do alignment!!!!!!!!) So the next day they did alignment but never put it on the record! Today, 7 months later, I've noticed that my rear tire deflates and I stopped by the random tire shop. The guy looked at my tire and said that it is worn out due to the improper alignment. So I went to the Goodyear and the manager told me it has nothing to do with alignment!!!!!!! Really???? (look the image attached) Every mechanic will say immediately that it was caused by the improper alignment. I've driven a car 8000 miles in the 7 month which is a regular mileage. The lady said I should have already done the tire rotation and it was solely my mistake. Really??? When did I have to do the rotation? After 3 months? She also said that I had to come and redo alignment during the first 6 months. Why is that? Because you cannot do it right in the first place??? Now question to whoever is reading this: who often do you spend time/money on rotation and realignment of your tires? This is absolutely insane that they can't properly do their job just once so then you wouldn't have redo the same things every three months. They use the old equipment that doesn't allow them calibrate/align the wheels. But most importantly, if you understand that alignment CANNOT be done before the tire placement, AVOID THIS PLACE BY ALL MEANS!

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