Enterprise Rent-A-Car

4.2
684 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cocoa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cocoa location today.

Location

Enterprise Rent-A-Car
1750 W. King St., Cocoa, FL
32926, United States

Hours

Reviews

4.2
684 reviews
5 stars
481
4 stars
64
3 stars
31
2 stars
18
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.

Efficiency

Many reviews highlighted the quick and seamless process for both vehicle pickup and return, with several customers noting minimal wait times.

Reservation Issues

There were multiple complaints regarding issues with reservations, including unavailability of reserved vehicles and poor communication about reservation fulfillment.

Vehicle Condition

Some customers reported receiving vehicles that were not clean or in good condition, with specific mentions of unpleasant odors and maintenance issues.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding customer service and vehicle quality, indicating inconsistency in service.
  • HW
    Helen Williams
    4 days ago
    5.0
    Great service I went in for a last-minute rental. They had the vehicle all cleaned and washed. Everything was just marvelous.
  • GG
    Gal
    6 days ago
    5.0
    I had a great experience at Enterprise. Tom was incredibly helpful and very clear in explaining everything throughout the rental process. He handled the situation quickly and efficiently, and his problem-solving made everything smooth and worry-free. Thank you, Tom, for the excellent service! 🙌🚗
  • DA
    duree alexander
    Nov 12, 2025
    5.0
    Staff is efficient and courteous. Provided quick service and a great vehicle.
  • TJ
    Tanena Jarrett
    Oct 21, 2025
    5.0
    I had such a great experience with this car rental place! The process was smooth from start to finish, and the customer service was exceptional. Special thanks to Viktoriya and Tevaul for going above and beyond! They were friendly, professional, and made sure everything was taken care of quickly. It’s rare to find people who genuinely care about their customers the way they do. I’ll definitely be renting from here again and recommending this location to friends and family.
  • DW
    Danny Way
    Oct 18, 2025
    1.0
    This place has 1 employee up front 15 people waiting employees argue with customers I just watched 5 people walk out including me good luck . You can't rent anything if you can't even talk to the one employee that works there because he's busy arguing with one of the customers just wanted to rent a truck for game day not today!!!! In the past I have spent at least 10,000 dollars here at this location I will not be coming back this place is ridiculous, do better this location is understaffed and can't preform simple tasks. I'll be waiting on a response with full accommodations for my next free rental for dealing with this Mayhem.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Cocoa, FL?

You can rent a wide range of vehicles, including cars, vans, and luxury cars, with flexible rental options available.

What are the operating hours of Enterprise Rent-A-Car in Cocoa?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.