Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Cocoa, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cocoa location today.
Location
Hours
Reviews
4.2
684 reviews
5 stars
481
4 stars
64
3 stars
31
2 stars
18
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted the quick and seamless process for both vehicle pickup and return, with several customers noting minimal wait times.
Reservation Issues
There were multiple complaints regarding issues with reservations, including unavailability of reserved vehicles and poor communication about reservation fulfillment.
Vehicle Condition
Some customers reported receiving vehicles that were not clean or in good condition, with specific mentions of unpleasant odors and maintenance issues.
Mixed Experiences
While many customers had positive experiences, there were notable negative reviews regarding customer service and vehicle quality, indicating inconsistency in service.
- HWHelen Williams4 days ago5.0Great service I went in for a last-minute rental. They had the vehicle all cleaned and washed. Everything was just marvelous.
- GGGal6 days ago5.0I had a great experience at Enterprise. Tom was incredibly helpful and very clear in explaining everything throughout the rental process. He handled the situation quickly and efficiently, and his problem-solving made everything smooth and worry-free. Thank you, Tom, for the excellent service! 🙌🚗
- DAduree alexanderNov 12, 20255.0Staff is efficient and courteous. Provided quick service and a great vehicle.
- TJTanena JarrettOct 21, 20255.0I had such a great experience with this car rental place! The process was smooth from start to finish, and the customer service was exceptional. Special thanks to Viktoriya and Tevaul for going above and beyond! They were friendly, professional, and made sure everything was taken care of quickly. It’s rare to find people who genuinely care about their customers the way they do. I’ll definitely be renting from here again and recommending this location to friends and family.
- DWDanny WayOct 18, 20251.0This place has 1 employee up front 15 people waiting employees argue with customers I just watched 5 people walk out including me good luck . You can't rent anything if you can't even talk to the one employee that works there because he's busy arguing with one of the customers just wanted to rent a truck for game day not today!!!! In the past I have spent at least 10,000 dollars here at this location I will not be coming back this place is ridiculous, do better this location is understaffed and can't preform simple tasks. I'll be waiting on a response with full accommodations for my next free rental for dealing with this Mayhem.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Cocoa, FL?
You can rent a wide range of vehicles, including cars, vans, and luxury cars, with flexible rental options available.
What are the operating hours of Enterprise Rent-A-Car in Cocoa?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Cocoa?
Reservations can be made online via their website at https://www.enterprise.com/en/car-rental-locations/us/fl/cocoa-0741.html or by calling +1 321-633-7070.
What payment methods are accepted at this Enterprise Rent-A-Car location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Enterprise Rent-A-Car in Cocoa offer airport pickup service?
Yes, airport pickup service is available among their rental options.
Are there any discounts available for military personnel at this location?
Yes, Enterprise Rent-A-Car in Cocoa offers discounts for active military members.
What nearby automotive services can I find close to Enterprise Rent-A-Car in Cocoa?
Nearby automotive services include Space Coast Tire for tire repair, Stan’s Cocoa Corvette for auto body work, and Infinite Audio for car stereo and restoration services.
Are there nearby dining options near Enterprise Rent-A-Car in Cocoa?
Yes, you can visit Kay’s Real Pit Bar-B-Q for barbecue and American cuisine or Maui’s Tiki Bar & Grill for a casual restaurant experience nearby.
If I am visiting nearby attractions, how can Enterprise Rent-A-Car help me get around Cocoa?
Enterprise Rent-A-Car offers a variety of rental vehicles ideal for running errands or weekend getaways, making it easy to explore Cocoa and nearby attractions.
What are some childcare services located near Enterprise Rent-A-Car in Cocoa?
Audrey's Kinder Care, a local preschool and daycare service, is nearby and can be convenient for families visiting the area.