Many customers praised the staff, particularly manager Mike and team members like James and Joe, for their helpfulness, professionalism, and willingness to go above and beyond.
Honesty and Transparency
Several reviews highlighted the honesty of the service, with customers appreciating that they were not upsold unnecessary repairs and that the staff provided clear explanations of needed services.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude behavior from management and issues with service quality, leading to a divide in customer satisfaction.
Efficiency
Customers frequently mentioned quick service and timely repairs, with many expressing satisfaction with the speed of service during busy times.
Trustworthiness
Long-term customers emphasized the trust they have in the shop, citing consistent quality and fair pricing over many years.
JB
Jace Bray
6 days ago
5.0
Mike and Alex are very kind and informative about the state of my vehicle and what it needs.
AV
Aaron Vernon
Oct 23, 2025
5.0
Mike was very helpful, went the extra mile to help me out. 5 stars I’ve never had an issue with this store
MS
Matthew Schiro
Oct 17, 2025
5.0
Good, honest work.
I'm new to the area, came in with some general complaints and thought I might need new brakes/ other work done, would have been easy for them to say I did and make a quick buck, but they were honest and only recommended what my car needed, which was much less than I thought was needed.
The manager there, Mike, is very professional and runs a good shop. They have definitely earned my loyalty and are worth checking out.
BD
Barbara Davidson
Oct 10, 2025
5.0
I’ve been going to this Goodyear 12 years Mike Dolan the mgr is awesome I won’t take my car anywhere else
MB
molly bulmer
Oct 6, 2025
5.0
Amazing people! Great customer service and they gave me a great deal to help me out. I highly recommend using them if you are in need of anything car related! Mike and Paul are both very nice guys.