Tommy's Express® Car Wash

Reviews

• ED

  Erik Daniels

  1 day ago
  5.0
  Very amazing car wash my car was so clean and Giancarlo’s was so very nice. Better prices than other car washes in the area I recommend Tommy’s very much.
• FL

  F L

  4 days ago
  2.0
  I visited this car wash three times. On each occasion, there was no one standing at the entrance to guide me on when to enter or put my car in neutral, which could cause an accident with the car in front of me. Although the car wash cleaned my car well, I'm going to go to a different location where there are people to guide you at the entrance because I don't want to damage my car.
• BA

  Brandon Almodovar

  Jan 2, 2026
  5.0
  It was amazing, the customer service is amazing. Everybody was so nice and so helpful. Erik came and assisted me with an air fresher for the car and with my vacuums. Will come again!
• AB

  Amy Brown

  Dec 29, 2025
  1.0
  If I could leave zero stars, I would. I went to this car wash on 11/25 and was told that if I upgraded to the top-tier wash, I would receive a month of car washes free. That part sounded fine. What I was **not** told is that I would be charged $45.78 once the month was over. I never agreed to enroll in a monthly membership or program. When I called to address the issue, I spoke with a manager named Bobby, who repeatedly referred to me as “mommy,” which was unprofessional and uncomfortable. I was told that I had “every chance” to cancel the contract and that they do not issue refunds. Again, I never knowingly agreed to a contract. When I asked for a corporate phone number, I was told they are a franchise and that corporate would just refer me back to the store. Overall, this experience felt misleading and dishonest. I would not recommend this business.
• FF

  Frases

  Dec 11, 2025
  1.0
  La verdad es que deben mejorar mucho no me lo tomen a mal la verdad es que deseo que cambie lo siguiente: las aspiradoras no tienen mucha potencia son con poca potencia de succión lo que hace que me demore mas en limpiar el interior de mi coche. Te dicen que por ser miembro por primera vez hay una oferta de 26 al mes pero en el 2do mes te cobran 42 no era lo q me dijeron y es muy caro. Cuando toca entrar a cada rato me preguntan eres miembro? No apareces en la computadora seguro que eres miembro? y se demoran en abrirme la puerta les digo si soy miembro y luego de un rato me dejaron pasar pero ya me pasó 3 veces lo mismo. También debería haber algun personal que te señalice o te ayude a entrar tu auto correctamente a la parte del lavado ya que no hay conductores hábiles y se me dificulta entrar por mi cuenta necesito que un trabajador me señalice con sus manos y me diga a la izquierda o a la derecha o hacia adelante. También debería haber paños toallas pequeñas de tela como en otros lavaderos de autos para secar y no solo los de papel.

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