Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Cape Coral, FL believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Many customers praised the friendly and helpful staff, particularly highlighting Emely and Giancarlos for their excellent service.
Wash Quality
Overall, customers were satisfied with the car wash quality, although some noted issues with vacuum performance.
Misleading Practices
One customer reported feeling misled about membership terms and expressed dissatisfaction with the handling of their complaint.
ED
Erik Daniels
1 day ago
5.0
Very amazing car wash my car was so clean and Giancarlo’s was so very nice. Better prices than other car washes in the area I recommend Tommy’s very much.
FL
F L
4 days ago
2.0
I visited this car wash three times. On each occasion, there was no one standing at the entrance to guide me on when to enter or put my car in neutral, which could cause an accident with the car in front of me. Although the car wash cleaned my car well, I'm going to go to a different location where there are people to guide you at the entrance because I don't want to damage my car.
BA
Brandon Almodovar
Jan 2, 2026
5.0
It was amazing, the customer service is amazing. Everybody was so nice and so helpful. Erik came and assisted me with an air fresher for the car and with my vacuums. Will come again!
AB
Amy Brown
Dec 29, 2025
1.0
If I could leave zero stars, I would. I went to this car wash on 11/25 and was told that if I upgraded to the top-tier wash, I would receive a month of car washes free. That part sounded fine. What I was **not** told is that I would be charged $45.78 once the month was over. I never agreed to enroll in a monthly membership or program.
When I called to address the issue, I spoke with a manager named Bobby, who repeatedly referred to me as “mommy,” which was unprofessional and uncomfortable. I was told that I had “every chance” to cancel the contract and that they do not issue refunds. Again, I never knowingly agreed to a contract.
When I asked for a corporate phone number, I was told they are a franchise and that corporate would just refer me back to the store. Overall, this experience felt misleading and dishonest. I would not recommend this business.
FF
Frases
Dec 11, 2025
1.0
La verdad es que deben mejorar mucho no me lo tomen a mal la verdad es que deseo que cambie lo siguiente: las aspiradoras no tienen mucha potencia son con poca potencia de succión lo que hace que me demore mas en limpiar el interior de mi coche. Te dicen que por ser miembro por primera vez hay una oferta de 26 al mes pero en el 2do mes te cobran 42 no era lo q me dijeron y es muy caro. Cuando toca entrar a cada rato me preguntan eres miembro? No apareces en la computadora seguro que eres miembro? y se demoran en abrirme la puerta les digo si soy miembro y luego de un rato me dejaron pasar pero ya me pasó 3 veces lo mismo. También debería haber algun personal que te señalice o te ayude a entrar tu auto correctamente a la parte del lavado ya que no hay conductores hábiles y se me dificulta entrar por mi cuenta necesito que un trabajador me señalice con sus manos y me diga a la izquierda o a la derecha o hacia adelante. También debería haber paños toallas pequeñas de tela como en otros lavaderos de autos para secar y no solo los de papel.
Frequently Asked Questions About Tommy's Express® Car Wash
What are the operating hours of Tommy's Express® Car Wash in Cape Coral, FL?
Tommy's Express® Car Wash in Cape Coral is open daily from 7:00 AM to 8:00 PM.
Where is Tommy's Express® Car Wash located in Cape Coral?
It is located at 1612 Kismet Parkway East, Cape Coral, FL 33909.
What payment options are accepted at Tommy's Express® Car Wash?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Tommy's Express® Car Wash offer any special membership or app services?
Yes, they offer an unlimited membership program accessible by downloading the TommyClub App and signing up.
What car wash services and products does Tommy's Express® Car Wash provide?
Services include free vacuums, free mat washers, and interior detailing kits. Products include Rainbow Coat foam, Body Wax, Tommy Guard®, Red Hot Cleanser foam, and Tire Shine.
How can I contact Tommy's Express® Car Wash via email or phone?
You can call them at +1 239-539-7233 or email at FL409@teamtommys.com.
Is Tommy's Express® Car Wash affiliated with any organizations?
Yes, they are associated with Water Mission.
What nearby gas stations can I find close to Tommy's Express® Car Wash?
Nearby gas stations include Marathon, 76, and Shell, which are convenient for refueling before or after your car wash.
Are there dining options near Tommy's Express® Car Wash in Cape Coral?
Yes, nearby restaurants include Bunfire (taco restaurant), 1 Wok (Asian cuisine), Joe Daddy's Pizza (Italian), and Subway (sandwiches).
What fitness and beauty services are available near Tommy's Express® Car Wash?
Close by are Esporta Fitness of Cape Coral (gym), Hair Cuttery (hair salon), Neff Studio Salon (beauty and spa), The Nail Lounge Spa, and Nails Art Co (nail salons). Great for a workout or pampering session before or after your car wash.