Many customers praised the friendly and professional service provided by the staff, particularly highlighting the manager Carlos Vega for his exceptional customer care.
Pricing
Customers appreciated the competitive pricing and transparency regarding costs, although some expressed concerns about upselling and unexpected charges.
Service Quality
Overall, the quality of service was noted positively, with many customers satisfied with repairs and maintenance, though a few reported issues with incomplete work or miscommunication.
Cleanliness and Environment
The shop was frequently described as clean and welcoming, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about upselling tactics, miscommunication, and unsatisfactory service in some instances.
KM
Karlon Mcmullan
4 days ago
5.0
What a great place!Had left a drive in oil place after they had me drive in then sat for 20 minutes.Drove by Goodyear saw a banner on shop for 70$ synthetic oil change.Went inside was cheerfully greeted by Mike and his associate.Took my vehicle right in did oil change rotated 4 tires ( included in price)and found 2 nails in my tire.Which was promptly repaired at a reasonable cost.Angel took great care with my car and fixed tire too!I usually do the drive in sit in car place.But no longer will.The shop is clean even the restroom.Waiting area was comfortable and tidy.This is my new oil change place due to competitive pricing and friendly staff.Even without special price on oil change place is still Less than other providers.If you need a synthetic oil change Go Now get the deal .
Should mention that I was shown the nails in my tire and I watched while they were removed.Finally found a garage I trust.
Obviously highly recommended 😃
JA
Joni Al-Shabibi
Nov 24, 2025
5.0
Carlos and the team are always so courteous and friendly. Competitive if not lower rates as well. Pass many other stores to get to this one!
SD
Sheryl Dietrich
Nov 24, 2025
5.0
Great great service from good people!
JH
Jason Henderson
Nov 21, 2025
5.0
Carlos and his team did an excellent job with my repairs. I would definitely return in the future and recommend their services
AR
Anna Ramirez
Nov 21, 2025
5.0
I had an outstanding experience at the Goodyear in Cape Coral. The manager, Carlos Vega, is truly exceptional—very knowledgeable, professional, and genuinely invested in helping customers. He took the time to help us find the root cause of my husband’s truck problem, and his insight made all the difference.
The rest of the staff is also extremely competent and efficient. It’s rare to find a team that combines expertise with such great customer service. Highly recommend this location!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 2144 Del Prado Blvd South, Cape Coral, FL, 33990-4683, US.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays. Holiday hours vary; for example, it is closed on 2025-11-27 and 2025-12-25, and open 8:00 AM to 5:00 PM on 2025-12-24 and 2025-12-31.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment by visiting their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby dining options can I visit around Goodyear Auto Service?
Nearby dining options include KFC for fast food, Chipotle Mexican Grill for Tex-Mex, Starbucks for coffee, Waffle House for breakfast and brunch, Applebee's Grill + Bar for American cuisine, and On Fire Grill for diner-style meals.
Are there any nearby shopping or retail stores near Goodyear Auto Service?
Yes, nearby shopping options include Bill Smith Electronics & Appliances for appliances and hardware, Cape Coral Floral Designs for flowers and gifts, Ulta Beauty for cosmetics and beauty supplies, and SW Florida Hot Tubs & More for holistic products.
Can I visit any nearby financial services when visiting Goodyear Auto Service?
Yes, nearby financial services include Achieva Credit Union, Preferred Community Bank, BB&T ATM, and Truist ATMs.