Enterprise Rent-A-Car

4.1
306 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Cape Coral, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pine Island Cape Coral location today.

Location

Enterprise Rent-A-Car
331 NE Pine Island Rd, Cape Coral, FL
33909, United States

Hours

Reviews

4.1
306 reviews
5 stars
220
4 stars
14
3 stars
12
2 stars
4
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Michael and Daysia.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including receiving dirty cars and mechanical problems.

Reservation Issues

Numerous customers reported problems with reservations, including not having the reserved vehicle available and long wait times.

Overall Experience

While many customers had positive experiences, there were significant complaints about service inconsistencies and management issues.

Location Management

Some reviews indicated poor management practices, including lack of communication and inadequate staffing during busy times.
  • JJ
    jlanglais68
    1 day ago
    1.0
    Made my reservation over a month ago and confirmed my reservation over 24Hrs in advance. Arrived at the facility on time via Uber only to find out they did not have any car's available. No call to let me know they did not have my car, nothing. Very sub par business practices. I will never do business with this branch again.
  • CG
    Connie Golden
    Nov 13, 2025
    5.0
    The pine island rd location is amazing with service happy faces, knowledgeable about what’s going on with the vehicles that were available and we’re glad to answer my questions. I was greeted when I arrived also. My phone calls to the toll free number was not great. I was not given good help nor did the person have any regard for customer care
  • LP
    Leticia Perez
    Nov 8, 2025
    1.0
    Rentamos un auto con días de antelación y el mismo día de la recogida media hora antes nos llaman que no tienen el carro disponible, sin más explicaciones ,no recomiendo este lugar a nadie jj
  • IB
    Ismel Breto
    Nov 8, 2025
    1.0
    On two occasions I have had a reservation made days in advance and at the time of pickup they tell me that they do not have a car available
  • MM
    Ms.M
    Nov 3, 2025
    5.0
    Huge thank you to Sam, Chris, Wally, and Matt We’re all very respectful and standup gentleman they went above and beyond to help out and I appreciate that and we’ll certainly be back

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Cape Coral?

Enterprise Rent-A-Car is located at 331 NE Pine Island Rd, Cape Coral, FL 33909.

What are the business hours of Enterprise Rent-A-Car in Cape Coral?

The business hours are Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.