Need a rental car in Cape Canaveral, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Port Canaveral location today.
Mixed reviews on customer service; while some praised individual staff members for their helpfulness, others reported rude or unresponsive management.
Reservation Issues
Several customers experienced problems with reservations, including long wait times and unavailability of reserved vehicles.
Shuttle Service
The shuttle service to and from the cruise terminal received positive feedback for efficiency, though some noted long wait times.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including broken features and unpleasant odors.
Overall Experience
While many customers had positive experiences with quick service and friendly staff, significant complaints about management and reservation handling were noted.
SF
Stefan Franzl
Dec 31, 2025
5.0
Hat alles super einfach und unkompliziert funktioniert! Sehr empfehlenswert!
AR
Andrew Reinhart
Dec 20, 2025
1.0
Will not have a car ready for you, be prepared to wait. “Know how to take a reservation, but not keep the reservation”
RD
Richard Dastardly
Dec 15, 2025
5.0
Customer service was A1! My best experience yet with car rentals.
NH
Nicole Hawthorne
Dec 5, 2025
5.0
Mr Phil really helped us out today!! We had an issue with our reservation initially & he really took the time to help us out with it. Highly recommend this location & thanks again Mr Phil for your help today ensuring our family was taken care of after our Royal Caribbean cruise returned!
SS
Srdjan S
Nov 29, 2025
1.0
I rented a car in Fort Lauderdale and returned it in Cape Canaveral. I booked through Priceline and paid for TWO days. When I picked up the car, the agent pushed an upgrade and told me it would be $90 total with no additional charges. I agreed — big mistake.
I returned the car after 1 day and 5 hours, fully refueled at the gas station right next to the rental location. After drop-off, I received an “adjusted” rental agreement charging me for 5 extra hours on top of the 2 days I already paid for, plus a ridiculous $110 refueling fee even though I had just filled the tank myself. The final bill came out to $442 for a 1-day rental. Completely outrageous.
I called customer support and the representative was shockingly rude. When I offered to show proof on my credit card statement that I purchased gas, he literally said, “you paid only that much,” as if that justified anything. Zero accountability, zero professionalism.
This place is not in the car-rental business — they’re in the scamming business. This is the last time I will ever use Enterprise. Save yourself the headache, money, and disrespect. Run the other way.