AutoZone Auto Parts

4.5
285 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone S Broad St in Brooksville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooksville, FL or call us at (352) 797-9800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1276 S Broad St, Brooksville, FL
34601, United States

Hours

Reviews

4.5
285 reviews
5 stars
203
4 stars
44
3 stars
19
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, courteous, and knowledgeable, with several specific employees receiving commendations for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about unprofessional behavior from some staff members, leading to dissatisfaction.

Product Availability

Customers appreciated the availability of parts and quick service, although some reported issues with receiving incorrect items or not having what they needed in stock.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.

Pricing and Promotions

Customers found the prices reasonable, but there were complaints about unhonored promotions and issues with product quality.
  • TC
    Terry Cox
    Dec 7, 2025
    5.0
    Customer service representative was ok
  • EP
    Ezequiel Pacheco
    Nov 8, 2025
    5.0
    GREAT STAFF, GOOD SERVICE AND GOOD PRICES ON PARTS.
  • RR
    Richard Robert
    Oct 27, 2025
    5.0
    Has the motorcraft oil I need!
  • HN
    Henry Nesbitt
    Oct 27, 2025
    4.0
    Good staff. Never a problem, always helpful
  • AC
    Anna Campos
    Sep 28, 2025
    1.0
    I am extremely disappointed with the service at this AutoZone. My mom went in to get her check engine light scanned, something AutoZone advertises as a free service. Instead of helping her, the clerk told her the manager was in the restroom and that she would have to wait 20–30 minutes. When my mom said she was willing to wait, the clerk rudely told her to “just leave and go to O’Reilly’s.” I called the manager directly, and his response was unbelievable. He said he couldn’t do anything because he was in the restroom and couldn’t “validate” what happened. When I suggested he check the cameras, he admitted there were no cameras in the store—then added that if he had cameras, he wouldn’t “have half the problems at the front desk.” That in itself is a huge red flag for customer safety and accountability. The whole situation is unprofessional, dismissive, and completely unacceptable. I will not be returning to this location, and I highly recommend others take their business elsewhere. I will be emailing corporate

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Brooksville?

AutoZone Auto Parts in Brooksville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, they offer in-store pickup and same-day delivery services, including curbside pickup.