AutoZone Auto Parts

4.5
387 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cortez Blvd in Brooksville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Brooksville, FL or call us at (352) 597-3566.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12445 Cortez Blvd, Brooksville, FL
34613, United States

Hours

Reviews

4.5
387 reviews
5 stars
272
4 stars
71
3 stars
15
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

Customers frequently noted that the store had the parts they needed, often with quick service.

Installation Assistance

Several reviews highlighted the staff's willingness to install parts, such as batteries and wipers, which was greatly appreciated by customers.

Inconsistent Experiences

While many had positive experiences, some customers reported poor service or lack of knowledge from certain employees.

Management Praise

Specific managers, particularly Larry and Randy, received multiple commendations for their exceptional service and support.
  • TY
    Tony Young
    Nov 5, 2025
    5.0
    Friendly group of folks. Always willing to help and the majority of the team is knowledgeable when it comes to diagnosing vehicles
  • LK
    Larry Kinsella
    Oct 8, 2025
    2.0
    It's a decent place to buy parts and maybe get a free oil filter w/ 5 qts of oil deal, but like most places, the employees are pretty useless without their computer when it comes to automotive knowledge, and when said computer can't help them... wow. If they asked once they twice if my truck was automatic or standard, ... I was just trying to get the correct oil filter for my truck
  • CS
    C S
    Oct 3, 2025
    5.0
    I went in to replace my car battery and salesman young Jacob not only sold me a new one but took his time to install the new one!! He was very kind and this was not an easy switch. Thank you so much!!
  • DH
    Desi Hartz
    Aug 8, 2025
    1.0
    Terrible customer service when I needed help the most I stopped at AutoZone during a brutal Florida storm while on a 14-hour road trip with my two young kids. My car’s power outlet blew a fuse, and my phone was dying—so I desperately needed help to find the right fuse. I asked the staff if they could help identify the correct fuse for my 2014 Honda Odyssey, but they said they didn’t know and couldn’t even look it up for me. When I asked if they could Google it or check somehow, they refused. I was left to search on my own with a dying phone and two crying, soaking wet children inside. No one offered to send someone out to help or try to assist me beyond pointing me to the shelves. Their attitude was rude and dismissive, showing zero empathy for my situation as a mom in distress. Thankfully, I eventually found the right fuse myself, fixed the problem, and continued our trip. But AutoZone’s lack of care and unwillingness to help when it really mattered was frustrating and disappointing. They could have made a small effort that would have meant a lot. I won’t be returning.
  • JD
    Jacquelyn Dunham
    Aug 2, 2025
    5.0
    Sereniti was excellent in the service provided she was awesome replacing my battery girls rock this world

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Brooksville, FL is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same day delivery?

Yes, they offer both in-store pickup and same day delivery services.