Advance Auto Parts

4.3
176 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 12731 Bonita Beach Rd SE in Bonita Springs offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12731 Bonita Beach Rd SE, Bonita Springs, FL
34135, United States

Hours

Reviews

4.3
176 reviews
5 stars
118
4 stars
27
3 stars
9
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Brendan and Cajun, while some reported negative experiences with specific employees.

Product Availability

Customers frequently noted that the store had a good selection of auto parts and accessories, often finding what they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were notable complaints about rude behavior from certain staff members and issues with order fulfillment.

Store Hours

Several customers expressed frustration regarding inconsistent store hours and early closures, leading to inconvenience.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction with the service and products, indicating a willingness to return.
  • JS
    Jimmy Shimko
    Nov 17, 2025
    5.0
    Always great
  • ON
    Olga Nelson
    Nov 14, 2025
    5.0
    Needed a bulb for my tail light and there was a gentleman named Christopher there who was so helpful and nice. He went out of his way to assist me with making sure the part worked and I could get the tail light cover off. I really appreciate how professional he was. Thank you!
  • MB
    Mitch Berezovskiy
    Sep 19, 2025
    5.0
    Came through for a belt and Cajun set me up with high powered LED bulbs, plug&play style for my old 2008 Toyota Highlander. He made sure to warn me about installation risks and the return policy, put me on the right path to research it before trying it myself. Followed Cajun's steps and viola! My bulbs are installed without issues. It wasn't a hard sell without disclosures. Good team, good staff. Thanks guys.
  • JC
    Jorge Castro
    Sep 1, 2025
    5.0
    The Service Employees Are kindly asking.
  • JT
    Janna Thompson
    Jul 23, 2025
    1.0
    My best friend, her 4 children and I went in to purchase some supplies due to her car overheating. The manager, “Cajun” was unbelievably rude to us. He told the 19 year old when she went to look for someone to help us, that “you can’t be back here.” Now keep in mind, she seen him and simply walked towards him to ask for help. He told her to go!! He was unbelievably rude and irate !! He then began to holler at my friend. He said if we weren’t BUYING anything that we had to leave . My friend had already spent nearly $100 buying supplies for her vehicle BEFORE “Cajun” said that . He’s a piece of work for sure !! We’ve never been treated so horribly in our lives. I then told him that she had purchased items and he POINTED HIS FINGER at me and said “I’m not talking to you.” His behavior was inexcusable and disrespectful !! This cry baby of a man is a manager at that. Now Chris and Hunter, the two workers were extremely compassionate and helpful!! They helped us get what we needed to fix her vehicle. Just a warning to all that he has a horrible temper!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*