Need a rental car in Boca Raton, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwest 3rd Street location today.
Many customers praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to assist.
Reservation Issues
Several reviews noted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Rental Experience
Overall, customers reported a smooth rental process, with quick service and well-maintained vehicles.
Mixed Feedback
While many praised the staff, there were also complaints about unprofessional behavior from some employees and inconsistent service experiences.
OT
Oleg Tsvang
Jan 5, 2026
1.0
I've been renting with Enterprise for over a decade, and never had such a terrible experience as I did with this location. We were visiting from out of state with no place to stay on the car pickup day. I had a car booked 2.5 months in advance for a Tuesday morning, and had reserved Airbnb accommodations in another city for that afternoon. When I came to Enterprise to get the car, I was told by Scott there are no cars available at all, and he cannot help me. No advanced warning in any way. He assured me that cars were coming that afternoon.
When I called at 1pm, I spoke with Will. He assured me that a car should definitely be available by 4pm and I should wait (rather than rent through another agency). My wife, toddler, and newborn waited outside all day. When I called at 4.15pm to check on the status, they picked up the phone and hung up immediately. Twice. At that point, all other rental agencies were closing and we had to find accommodations for that night + rent a car elsewhere the following day. We lost a day at the destination city.
RH
Ron Hersh
Jan 4, 2026
5.0
They made the pick up fast and easy and the return even quicker. Car was clean and in good order. Definitely would recommend them at this location which, incidentally, is conveniently located down the street from the Brightline Boca station.
RZ
Rachel Zipnick
Dec 29, 2025
5.0
I was deeply impressed by the employees that helped me over the last two weeks. I had to call and extend my rental a few times. I greatly appreciate the customer service I received. The level of kindness shown by your staff was exceptional and deeply appreciated.
LJ
Linda Jeffrey
Dec 27, 2025
5.0
Asher and Scott were very nice and friendly. They treated me with respect and answered all my questions. Their advice on what car to choose was greatly appreciated.
US
Uzzo Suzie
Dec 6, 2025
5.0
Fantastic experience! The whole crew. We drove to Tennessee with the whole family. I called ahead and spoke to Asher. My concerns / request was to have a car that was as new as possible. I was ensured it would be taken care of. Well, we got a 2026 van with 5k miles! perfect!! . It truly made a big impact on our vacation experience. I will definitely use this location going forward with any car rentals need. Everyone knows in today’s world, it’s harder and harder to find trustworthy transactions. This Location has a good crew of people that are geared for customer satisfaction!!! Thank you all again