Need a rental car in Boca Raton, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Northwest 3rd Street location today.
Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Noah, Asher, and Klaus for their exceptional support.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to frustration among customers.
Cleanliness and Vehicle Quality
While some customers reported receiving clean and well-maintained vehicles, others experienced issues with the condition of the cars, including mechanical problems and cleanliness.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported poor service and unprofessional behavior from staff.
Location Convenience
The Boca Raton location was noted for its convenient access and efficient service, making it a preferred choice for many repeat customers.
DS
Donna S
Nov 10, 2025
5.0
I had the best experience.The staff was knowledgeable helpful friendly
PO
Pablo Osorto
Nov 7, 2025
5.0
I got nothing but high praise for this branch. Scott, Asher, klaus and the team are always great. Especially in a market like Boca where people can be pretty demanding they’re always providing the best service possible.
DH
Day H.
Oct 30, 2025
1.0
Horrible experience! They will steal your money, overcharge you for tolls, the cars were dirty and smell like cigarettes.
They treat you very poorly at this branch. The " office manager" SCOTT he is disrespectful toward customers they way he talks is unacceptable.
AL
Anthony Rydelek - LaMorte
Oct 28, 2025
5.0
Excellent service in every way. At the Orlando airport, Michael and Stacy helped me greatly. They were wonderful to work with. Thank you so much.
TC
Tmoney Cash
Oct 13, 2025
1.0
Don't try to reserve a specific vehicle, not sure whether its the branch or corporates fault, but they show that something is available online, and when you go to pick it up, they try to give something completely different, citing inventory. This happened to me now twice. The first time they made it seem as it was my fault because I booked last minute, well, then don't advertise something available when it isn't. Fortunately, the first time worked out because the replacement vehicle was sufficient for what needed it for. Second time I booked, same thing, except the replacement vehicle was not at all sufficient, so I was left stranded. Please don't advertise that certain inventory is available when it is not, I am starting a business and now I have whole day of missed work because of this. I know I'm just another customer, and now probably read this thinking I am some Karen, so my little review probably doesn't mean anything, but not having the right vehicle today and potentially this week was huge blow to me. Maybe you don't see purpose in work that you do over there, but you do have it, because your supporting peoples hard work.
Furthermore, I did call enterprise customer service, they told me that management would locate a replacement and call me to have it delivered to the location... nothing. Not even a courtesy call.
Just do me a favor, stop advertising vehicles you clearly don't have.