Pilot Travel Center

4.2
569 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Bartow, FL! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
7990 SR-60, Bartow, FL
33830, United States

Hours

Reviews

4.2
569 reviews
5 stars
344
4 stars
115
3 stars
34
2 stars
19
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, with staff being distracted, unhelpful, or unprofessional.

Cleanliness

The facility received mixed reviews on cleanliness; while some praised the cleanliness of the store and restrooms, others noted issues with dirty showers and bathrooms.

Facilities

Limited facilities were a common complaint, particularly regarding the number of showers and parking availability.

Food Options

The food options, including the Arby's and other offerings, were generally well-received, although some customers noted inconsistencies in food quality.

Customer Experience

While some customers had positive experiences with friendly staff, others reported negative interactions, leading to an inconsistent overall customer experience.
  • AC
    Antwan Clayton
    Nov 14, 2025
    4.0
    pump was broken.
  • DD
    David
    Sep 23, 2025
    1.0
    Pumps suck, payment methods suck, half of the pumps don’t even work. Go across the street to circle K.
  • TS
    Tina Seubert
    Aug 26, 2025
    4.0
    Ok
  • LT
    Lynn T
    Aug 26, 2025
    1.0
    If you come here after say 10 o’clock at night, don’t expect any service. The two girls that were working here did nothing. They don’t have showers online to reserve one or check availability. I call in to the truck shop and the girl said yeah we have showers but we don’t do online and I don’t know if they’re clean yet. so I waited 10 seconds to see if she was gonna say something else and total silence,nothing so I said can you go check if there are any clean and she said yes and then hung up I had to call back just to see if there were any clean showers. They don’t have parking online to check in order to reserve. They don’t do cash advances. After whatever time there’s I just don’t think they wanted to do anything because they sat there the entire time on their phones.
  • HK
    H K
    Aug 13, 2025
    1.0
    The employees at the register are always distracted and don’t talk to customers are always on their phones and don’t even realize a customer is in front of them very unprofessional

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.