Enterprise Rent-A-Car

4.3
194 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Bartow, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bartow location today.

Location

Enterprise Rent-A-Car
1755 N Broadway Ave, Bartow, FL
33830, United States

Hours

Reviews

4.3
194 reviews
5 stars
134
4 stars
26
3 stars
10
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Vehicle Availability

Numerous reviews mentioned issues with vehicle availability, including reservations not being honored and a lack of options upon arrival.

Rental Experience

While some customers reported quick and efficient rental processes, others experienced significant delays and poor communication.

Cleanliness and Condition

Several reviews noted concerns about the cleanliness and condition of the vehicles, with some reporting unpleasant odors and maintenance issues.

Claims and Billing Issues

Multiple customers expressed frustration over unexpected claims filed against their insurance and issues with deposit returns.
  • TR
    The reality
    2 days ago
    1.0
    It's so hard to get a hold of someone! No wants to work? Why? Trying for days.. can the boss do something?
  • CG
    Carla Guerrero
    4 days ago
    5.0
    Awesome experience
  • BA
    Becky Albritton
    Nov 7, 2025
    5.0
    This car was Great. Great service getting in and out. Prices are great also.
  • LP
    Loux13 Planetmail
    Oct 24, 2025
    5.0
    Friendly staff. Nice cars. No funny business.
  • JK
    John Kuendig
    Sep 8, 2025
    1.0
    These guys were tough to deal with lol I showed up during regular, advertised business hours. The store was open, but there were no employees working except someone doing maintenance. He was unable to perform any rental procedures and said the guys that could “went to the airport” and didn’t know which airport or when they would be back. After running some errands, I came back. They had returned! But apparently all needed bathroom breaks as myself and 3 customers sat alone in the waiting room for 10 min. The guy ahead of me had a truck reserved for 4pm. There was no truck. The associate was useless aside from offering him a car lol. The guy is literally in construction gear so he clearly needs a truck. The customer asked if they would get a truck he could swap out and he said “I doubt it.” I had to remind him that Enterprise has a truck rental branch just up the road in Lakeland and they are easy to deal with. I have now been here for 25 minutes and no one has even made eye contact or addressed me. Added edit: the phone is ringing and rather than answer it, the employee who had no clients just silenced it.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Bartow, FL?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

Where is Enterprise Rent-A-Car located in Bartow?

Our Bartow location is at 1755 N Broadway Ave, Bartow, FL 33830.