Enterprise Rent-A-Car

4.3
199 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Bartow, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bartow location today.

Location

Enterprise Rent-A-Car
1755 N Broadway Ave, Bartow, FL
33830, United States

Hours

Reviews

4.3
199 reviews
5 stars
138
4 stars
26
3 stars
10
2 stars
1
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Vehicle Availability

Several reviews noted issues with vehicle availability, including last-minute cancellations and lack of options upon arrival.

Rental Experience

While some customers reported smooth and efficient rental processes, others experienced significant delays and poor communication.

Claims and Deposits

Multiple reviews expressed frustration over unexpected claims filed against their insurance and issues with deposit returns.

Cleanliness and Condition

Customers generally appreciated the cleanliness of the vehicles, though some mentioned concerns about the condition of certain cars.
  • KS
    KATHY Smith-Barsotti
    Dec 30, 2025
    5.0
    The Bartow office is a pleasure to work with.
  • MM
    Missy Massey
    Dec 30, 2025
    5.0
    Great service at Bartow and Avon Park Enterprise offices.
  • KR
    Kendall Rivenbark
    Dec 24, 2025
    1.0
    Typical enterprise fashion, you set up a rental weeks in advance and less then 2 hours before pick up time they call to let you know they don't have the vehicle you asked for. Supposedly the van was to be returned the day of my pick up and it got into an accident. After interacting with the "service" team here, I have doubts on that story. They then try and give you a smaller car and try convincing you it will fit your needs. Of course it will not. We asked if they can call other local branches outside their area to confirm if they have the vehicle we needed on site. They tell me that they'd prefer if the customer called because evidently the other branches wouldnt care as much because they wouldnt get the compensation on rental. So I proceed to do just that and get a fake confirmation from a call center after asking if the person I was talking to was at the branch location. I proceed to get a call from that local branch 30 minutes later to let me know they have no vans. After all this the rep, who'd id assume is the manager or store owner in Bartow, has the audacity to ask me to come back to them so he can make it right. Told him that I dont rent cars often and they only way to make it up to me would be to get the other branch to lower the rate or some gas card. I expected nothing and got nothing of course.
  • EA
    Eden Alexis
    Dec 23, 2025
    5.0
    Excellent customer service! In most cases, needing a rental car is a stressful situation, but they made it a very pleasant experience by treating me with nothing but kindness and making sure I got exactly what I needed. I will definitely come back here for my next rental!
  • TT
    Tedd
    Dec 11, 2025
    5.0
    GREAT!!!!!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Bartow, FL?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

Where is Enterprise Rent-A-Car located in Bartow?

Our Bartow location is at 1755 N Broadway Ave, Bartow, FL 33830.