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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.2
(185 reviews)

Business Details

505 US Highway 27 N, Avon Park, FL
33825, United States
(863) 452-5483
https://www.enterprise.com/en/car-rental/locations/us/fl/avon-park-42a1.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Avon Park, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Avon Park location today.

Location

Enterprise Rent-A-Car
505 US Highway 27 N, Avon Park, FL
33825, United States

Hours

Reviews

4.2
185 reviews
5 stars
131
4 stars
13
3 stars
7
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Ken and his team at the Avon Park location for their exceptional service.

Efficiency

Several reviews noted the quick and easy rental process, with many customers appreciating the fast service and smooth transactions.

Mixed Experiences

While many had positive experiences, there were significant complaints about poor service at other locations, particularly regarding vehicle availability and customer support.

Vehicle Quality

Customers generally reported satisfaction with the cleanliness and condition of the rental vehicles.

Reservation Issues

Multiple reviews mentioned problems with reservations, including unavailability of requested vehicles and issues with communication.
  • FP
    Fred H Priebe
    Feb 25, 2026
    4.0
    The agent was friendly and helpful.
  • SS
    shaun95405
    Feb 23, 2026
    1.0
    After 30 yrs of renting cars on buisness, this has been my worst experience by far , arrived to pick up the car I had a reservation for, to be told no vehicals are available ?? I dont understand ...why would you take my reservation, if you had no cars available!! ..shortly after watched the next person pick up their rental .. when asked was told " we'll they made their reservation weeks ago!!..how does that matter !! Was given a customer service number to call and was promised that the regional manager would find me a vehical ..1 .5 hrs later im still sitting in the lobby of enterprise..no acknowledgement..no phone call nothing !!...ive never experienced anything even close to this ... I've missed my meeting this afternoon .. Im lost for words ..I've rented literally cars thousands of times over the years ..from small companies as well as big ...and never ever experienced anything like this. Update Never recived the call i was promised from the regional manager ,the assistant manager Dante Ghant is incredibly rude and is a poor representative of your organization, it's now 430 waited 3 hours and was laughed at and told " im telling you what i told you at 1pm I have no car for you leave or i will call the police ..never been so insultedin my life" .. I will take my buisness elsewhere and will never use enterprise again .
  • CC
    Clifford
    Feb 21, 2026
    5.0
    Rapid service customer service oriented attendants and courtesy rides home are definitely a big PLUS
  • TJ
    Tim Jacobs
    Jan 28, 2026
    5.0
    Good job. Effecient, fast, and friendly from start in Sebring to West Palm Beach FL.
  • RL
    Ralph Lauren
    Dec 24, 2025
    1.0
    Spent 30 minutes yesterday talking to the guy at the desk getting a reservation for today 12.24 only to get told by the girl at the desk (Gigi) that the guy didn’t know what he was doing and now I’m without a car while my truck is at the dealership on Christmas. I’ll never use this place, just as bad as hertz was, I’m sure they’ll be next to go under.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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