Advance Auto Parts

4.4
295 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3109 Havendale Blvd in Auburndale offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3109 Havendale Blvd, Auburndale, FL
33823, United States

Hours

Reviews

4.4
295 reviews
5 stars
183
4 stars
70
3 stars
21
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were criticized for being rude and unhelpful.

Employee Knowledge

Many customers noted the staff's knowledge and ability to assist with automotive needs, although there were instances of employees lacking helpfulness.

Management Issues

Several reviews highlighted negative experiences with management, particularly regarding customer interactions and problem resolution.

Product Availability

Customers appreciated the good selection of parts and quick service, but some reported issues with inventory accuracy and product quality.
  • JC
    Jonathan Cardona
    Nov 21, 2025
    1.0
    Derick the manager wasn’t helpful at all I had a 3 year warranty on a $350 battery that I paid for it had clear sign that it was leaking acid and he said no we don’t take unless it was defective right away like what. Auto zone would’ve taken the battery with no problem. People Ego now and days. Thanks to the other associate who just sat there and watched.
  • JP
    Joseph P
    Nov 20, 2025
    1.0
    Customer service was terrible. Advanced use to be my go to for all my automotive needs but after the exchange with the arrogant gentleman behind the counter, I will take my money somewhere else. Don't offer a field online for additional pickup person and then be berated by the employee that"under state law the card holder has to be present for us to release the parts" never once had an issue untill today. Who pissed in his cheerios this morning?
  • CC
    Christian
    Nov 9, 2025
    5.0
    The employees here are very friendly and helpful! This location is great!
  • BM
    Beth Miller
    Oct 15, 2025
    5.0
    It was great. Very helpful staff and answered all questions. They were very happy to help an older woman who knows nothing about car parts.
  • PM
    pablo maldonado
    Sep 30, 2025
    5.0
    The best customer service thank you for everything you are the number one !DERRICK...

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*