J and J Mowers LLC

Reviews

• TS

  Tammy Counts (Shediggity)

  Jul 8, 2025
  1.0
  The sign says they work on motorcycles. I took my clean, garage-kept, Suzuki, m109r Boulevard there and needed the fork seals replaced. Left it there for approximately 45 days. (it probably would have gone longer had I not called). I was also told that it was taking long, because he didn't have the right tools, because a friend borrowed them. After 45 days, I called them. (I was told on that day, that they were putting it back together that day and that I could come and pick it up). $300.00 for an oil change. Oil was still a dark caramel color. Was told the oil was extremely black. (I have never run my bike until it was black). Giving him the benefit of the doubt, I let that slide. $600.00 for fork seal replacement. I got it home took it for a 5 mile test ride and both sides were still leaking. Took it back for another, approximate, 45 days. After having to call them to see if it was done, I was told that it had been done and that I was not notified because he figured I was busy and and that I would contact them, when I was ready to pick up the motorcycle. both right and left forks, were still leaking. I called to discuss the matter, spoke to a female who said she would have someone call me back. I never got a response, so I felt like I was being ignored. Of course, after all this, I'm skeptical about leaving the bike there another minute. So, I took it to another mechanic who specializes in motorcycles and works on nothing but motorcycles. That mechanic told me that the dust covers were never changed and looked old and dry. I was also told that the inside of the tubes were buggered up a lit bit. He explained to me that if you don't have the proper tools that you can mess things up.( I never told this mechanic that J and J didn't have the tool). I also had to replace the fork caps due to being worn to the point that it couldn't be loosened or tightened. So after the 3rd repair and $600.00 later, the right side was still leaking. The motorcycle mechanic explained, that it was messed up and would redo it free of charge, but that I would need to replace the forks all together or just the one that was leaking. I confronted the lawn mower mechanic in reference to all the above and his answer is that the forks were probable bent, due to it being dropped on a slow, left turn. (highway bars did do there job). They were NOT bent. I have a touch of OCD, and would have known if they were bent. And if they were bent, he didn't say anything about it. The motorcycle mechanic says they were on his work table and rolled straight as arrow. To wrap this up, I thought about small claims court to get some compensation. Was hoping that J and J would take some responsibility, but instead had more excuses. I take this as a costly learning experience and to warn motorcyclists of this business. The guy was nice, but business is business. He specializes in lawn mower, not motorcycles.
• RL

  Rich Lohbauer

  Jul 1, 2025
  5.0
  Sarah, Jose and Julio are extremely friendly people and are highly knowledgeable about their business. I recently had a Spartan mower issue which they repaired in a timely manner at a reasonable price. I highly recommend them. Thanks again !
• TP

  TAMMY PIPICZ

  Sep 3, 2024
  1.0
  Please go on there other page and read my review it might save you from going threw what I went threw and everytime she delete it I will put it back on there to save others Please do not go there she claimed I demanded them to put a new pto clutch on why would i demand to spend money if i dont have to lol Her husband is the one that said I needed it and he had it for a week he tested it out and said it's good to go but it wasnt The bolt broke right in half in the shaft when I got home and mowed and they refused to fix it So now my Cub cadet zero turn might be trashed If you deal with her and have a problem you'll see how nasty she is and will lie and try to make it are fault instead of there's Her husband even told her to be quiet one time she was about to say something to me I'm getting ahold of BBB To put in a complaint against them She even refused to take a check made me pay cash If you go i just want to say good luck If it was the wrong PTO Clutch why would you of put it on lol You husband even told me it was the right one and I can prove it if anyone has had problems like me get a hold of me I will also show you proof I'm telling the truth And she's lieing Your something else Sara He also had my lawnmower for a week I had to leave it he didn't do it in 20 OMG you sure no how to tell different lies And anyone that has brought there stuff there knows you have to leave it He will NOT fix it while you wait on it
• LM

  Leigh McKathan

  Mar 20, 2024
  5.0
  I spoke to them around noon about my mower; they came to get it that evening. They had it fixed the next day, and returned it the following day at my convenience. The best service and MOST reasonable prices out there. All businesses should learn from this kind of customer service and integrity. I also happened to mention my laptop was inoperable during our exchanges. They mentioned one of the Js could consult on the problem. They were able to resolve the problem for me without having to buy a new computer (a huge expense). I’m not sure there isn’t anything they cannot help with repairing. A gift if you are needing help with machines!
• JF

  James Forester

  Oct 2, 2023
  5.0
  Great guys I went in there and they gave me my part for free I will go back there again

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