Advance Auto Parts

4.3
623 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 394 E Altamonte Dr in Altamonte Springs offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
394 E Altamonte Dr, Altamonte Springs, FL
32701, United States

Hours

Reviews

4.3
622 reviews
5 stars
416
4 stars
95
3 stars
37
2 stars
15
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness and knowledge, while others were criticized for being inattentive or rude.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided helpful advice and assistance, although there were instances of inexperienced employees causing frustration.

Product Quality

Several reviews mentioned issues with faulty products, leading to dissatisfaction and recommendations to shop elsewhere.

Store Environment

The store environment received mixed reviews; some customers enjoyed a calm atmosphere, while others noted long wait times and disorganized checkout processes.

Helpful Employees

Specific employees were frequently recognized for going above and beyond to assist customers, contributing positively to their experiences.
  • JT
    James Tibbs
    6 days ago
    5.0
    They helped me out after a car crash, the staff was very Nice.
  • ET
    Ellie Thayer
    Nov 15, 2025
    5.0
    STORE #9209 in altamonte springs had amazing customer service !! Shamel and Giancarlo were tremendously patient and helpful after dealing with my none-sense for hours.
  • MR
    Mitchell Reiter
    Nov 12, 2025
    5.0
    I always have a great experience at this store. The free installations and checks are great, and they never pressure you to make purchases or upgrades while doing it. The staff is very friendly and you can tell they all enjoy working together. Very glad I live right around the corner from here!
  • ER
    Elaine Rivera
    Oct 27, 2025
    5.0
    Yesterday afternoon, I had some car trouble at the circle k gas station on 436. A guy by the name of Joey who had Advance Auto parts logo on his shirt helped me out and got me going again. He said he worked up the street and just got of the clock. I truly appreciate him going out his way for me. Nice to see people like him are still out there. Thank you Joey!
  • FE
    Freddy Elyoury
    Sep 19, 2025
    5.0
    Buena atención

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*