Customer experiences with service quality are mixed, with some praising thoroughness and others reporting poor cleaning and attention to detail.
Customer Service
While many customers appreciate the friendly and helpful staff, there are complaints about management and communication issues.
Value for Money
Customers express dissatisfaction with the value received for the price paid, particularly for detailing services that did not meet expectations.
Consistency
There is a notable inconsistency in service quality, with some customers reporting excellent experiences while others have had multiple disappointing visits.
Loyalty and Trust
Long-term customers express loyalty and positive experiences, but recent reviews indicate a decline in service that has led some to seek alternatives.
RZ
Robert Zapisek
Nov 9, 2025
5.0
Extremely well organized and maintained.
TF
Tammy Fenton-Ward
Oct 21, 2025
5.0
First time experience utilizing detail service at White Glove.
Outstanding job! My car looks brand new!
Used the mailer coupon - great deal!
Highly recommend!
YT
yacouba traore
Oct 18, 2025
1.0
Really bad service for $25 dollars. Rigs were still wet, the interior was not clean, i still had dirt on the floor. Last time they will get my business
AB
Angela Bogush
Sep 4, 2025
5.0
My car looked better than the day I drove it off the lot thanks to my detailer, Jose!
JC
Jennifer Christensen
Aug 20, 2025
1.0
Thoroughly disappointed with my last visit which will be my last ever. Paid for the elite service and it was by far elite. My car was done in minutes and when i questioned I got the answer. I’m efficient. He was less than efficient. Many things were left untouched in the car. That is normally done when I pay for the service so sad but it’s another customer lost.
Frequently Asked Questions About White Glove Car Wash & Detail
How many locations does White Glove Car Wash & Detail have?
We have 6 convenient locations in Delaware, New Jersey, and Pennsylvania.
Does White Glove Car Wash & Detail take same-day or walk-in detailing appointments?
Depending on how full our schedule is for the day, we are happy to accommodate same-day or walk-in detailing appointments.
Do I need to schedule an appointment for a detailing job?
We recommend that you schedule an appointment to make sure that you will be seen at the time that you are looking for, but we can accommodate walk-ins.
Does White Glove Car Wash & Detail offer unlimited passes for washes?
Yes! We do offer an unlimited package for washes and the type of wash that you would like.
Can I use my unlimited wash at different locations?
All of our locations support the unlimited wash package that we offer.
How many locations does White Glove Car Wash & Detail operate?
We have 6 convenient locations in Delaware, New Jersey, and Pennsylvania.
Can I get a same-day or walk-in detailing appointment at White Glove Car Wash & Detail?
Depending on how full our schedule is for the day, we are happy to accommodate same-day or walk-in detailing appointments.
Do I need to schedule an appointment for car detailing services?
We recommend scheduling an appointment to ensure availability, but walk-ins are also welcome.
Does White Glove Car Wash & Detail offer unlimited car wash packages?
Yes, we do offer an unlimited package for washes tailored to the type of wash you prefer.
Is the unlimited wash package valid at all White Glove Car Wash locations?
Yes, all of our locations support the unlimited wash package.
What are the operating hours of White Glove Car Wash & Detail?
We are open Monday through Saturday from 8:30 AM to 5:00 PM, and Sunday from 9:00 AM to 4:30 PM.
Where is White Glove Car Wash & Detail located?
Our Wilmington location is at 201 Philadelphia Pike, Wilmington, DE 19809.
What payment methods are accepted at White Glove Car Wash & Detail?
We accept American Express, Cash, Discover, Mastercard, and Visa.
Are there car rental agencies near White Glove Car Wash & Detail?
Yes, Alamo and Enterprise Rent-A-Car are nearby, making it convenient if you need a rental before or after your car wash visit.
What other automotive services can I find near White Glove Car Wash & Detail?
Nearby, you can find Five Friends Auto Sales Llc for used car purchasing and Non Stop Towing LLC for towing services, which may be helpful if you need additional automotive assistance.
Are there fitness or wellness centers near White Glove Car Wash & Detail?
Yes, fitness enthusiasts can visit Train Hard Win Big gym or Suck It Up Class nearby, and for relaxation, there are massage services like A Balanced Life Massage and Bodywork, Inc. and The Massage Center close by.