Need a rental car in Wilmington, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kirkwood Highway location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Amber and Mohammed.
Rental Process
The rental process was generally described as smooth and efficient, with quick check-in and check-out experiences reported.
Issues with Management
Several reviews highlighted negative experiences with management, particularly with a manager named Amber, who was described as rude and unprofessional.
Vehicle Condition
There were mixed reviews regarding vehicle condition, with some customers reporting issues like cleanliness and mechanical problems.
Communication Problems
Customers expressed frustration with communication, including long wait times on the phone and issues with reservations not being honored.
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David Sullivan
4 days ago
5.0
The “pick up and drop off” option, professional staff and vehicle selection keeps me coming back.
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V E
Feb 24, 2026
1.0
Had to rent a car whiley car is getting repaired.
The car I got was decent and the price for five days was not bad...the car had low miles on it.
The staff was friendly.
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Beth Krieger
Feb 20, 2026
5.0
Given a great car, it was delivered and picked up to and from where I dropped off my car. Staff kind, efficient, and attentive.
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PAUL WERNLE
Feb 7, 2026
5.0
I rarely write reviews, but I do when something needs to be said. I rented a car from this Enterprise location, and the people I dealt with went above and beyond. Klaus was the person I dealt with the most, and he is the reason I searched for the rental agency on Google so that I could write this review. Klaus went above and beyond at a time when I had an emergency situation which was the reason for the rental. Klaus adjusted so many aspects of the rental to accomodate my road hazard incident such that both my professional and personal life were almost unaffected by the crazy pothole I hit. There would not be sufficient room to write about everything. Suffice it to say that I am absolutely using Enterprise and this Kirkwood Highway location any time I or any friend or family member needs a rental in Delaware. I wish I could give more than 5 stars!!!
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Marnie Nathanson
Jan 30, 2026
4.0
I had to rent a car because my car was in the shop. They were very helpful and very professional.