Need a rental car in Wilmington, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pennyhill location today.
Many customers praised the friendly, professional, and helpful staff, highlighting their positive experiences with various employees.
Vehicle Quality
Several reviews mentioned issues with vehicle cleanliness and condition, including smoke odors and mechanical problems.
Reservation Issues
Customers reported problems with vehicle availability and discrepancies between online reservations and actual vehicles provided.
Efficiency
While many customers appreciated the quick and efficient service, some experienced long wait times for vehicle pickup.
Management Concerns
There were complaints regarding management's handling of customer issues, with some customers feeling dismissed or poorly treated.
TM
Terri McChesney
Feb 19, 2026
5.0
Very friendly staff, helpful, and easy to work with
AJ
Afua Janneh
Jan 13, 2026
5.0
100 Philadelphia Pike location will always be the location, that I will go to rent my vehicles from after a great customer Service office experience at that location this weekend. I felt respected, It was the fastest time I took to do paperwork, They are very knowledgeable, They have all the top of the line, luxurious vehicle and the cleanliness of the office/Location.
RH
Rita Younger Hall
Dec 27, 2025
5.0
Kudos for great customer service.
JH
jasmine heath
Dec 22, 2025
1.0
I’ve been a customer here (Wilmington-Philadelphia Pike branch) for years and unfortunately I have to write this review. Although my experience is usually pleasant, it’s because I’ve never been an issue for them. This time they rented me a car with previous damage noted (to them) which they did not disclose to me. While driving during a storm the mirror cap blew off and now they are charging me for their faulty repair work. When asked to acknowledge the correlation with the previous work and the problem at hand, they blame me. Nevermind the fact that it was 22mph wind and heavy rain, it’s my fault that the mirror cap blew off while driving. Please use caution when renting here as they will not hold themselves accountable for undisclosed damage and faulty repair work!!!!
JS
James Shahadi
Dec 9, 2025
5.0
The personal are very professional and they have a great selection of vehicles.