Enterprise Rent-A-Car

4.3
401 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

100 Philadelphia Pike, Wilmington, DE
19809, United States
(302) 761-4545
https://www.enterprise.com/en/car-rental/locations/us/de/wilmington-pennyhill-1729.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wilmington, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pennyhill location today.

Location

Enterprise Rent-A-Car
100 Philadelphia Pike, Wilmington, DE
19809, United States

Hours

Reviews

4.3
401 reviews
5 stars
289
4 stars
43
3 stars
16
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, professional, and helpful staff, highlighting excellent service experiences.

Vehicle Quality

Several reviews mentioned issues with vehicle cleanliness and condition, including smoke odors and unreported damages.

Reservation Issues

Customers reported problems with vehicle availability and discrepancies between online reservations and actual vehicles provided.

Mixed Experiences

While many had positive experiences, some customers expressed frustration with management and specific staff interactions.
  • RH
    Rita Younger Hall
    Dec 27, 2025
    5.0
    Kudos for great customer service.
  • JH
    jasmine heath
    Dec 22, 2025
    1.0
    I’ve been a customer here (Wilmington-Philadelphia Pike branch) for years and unfortunately I have to write this review. Although my experience is usually pleasant, it’s because I’ve never been an issue for them. This time they rented me a car with previous damage noted (to them) which they did not disclose to me. While driving during a storm the mirror cap blew off and now they are charging me for their faulty repair work. When asked to acknowledge the correlation with the previous work and the problem at hand, they blame me. Nevermind the fact that it was 22mph wind and heavy rain, it’s my fault that the mirror cap blew off while driving. Please use caution when renting here as they will not hold themselves accountable for undisclosed damage and faulty repair work!!!!
  • JS
    James Shahadi
    Dec 9, 2025
    5.0
    The personal are very professional and they have a great selection of vehicles.
  • WL
    William Levy
    Dec 6, 2025
    5.0
    Very quick, efficient, on point and friendly.
  • MD
    Michael Diebold
    Nov 20, 2025
    5.0
    Excellent staff - I've gone to them a couple of times and have always been very satisfied with the service (as well as with the cars and rates)
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Wilmington, DE offer?

Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.

Where is the Enterprise Rent-A-Car Pennyhill location in Wilmington?

It is located at 100 Philadelphia Pike, Wilmington, DE 19809, United States.