Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Wilmington, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pennyhill location today.
Location
Hours
Reviews
4.3
395 reviews
5 stars
284
4 stars
43
3 stars
16
2 stars
10
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, courteous, and professional, with many highlighting specific employees for their exceptional service.
Rental Experience
Most reviews indicated a smooth rental process, with quick pick-up and drop-off times, although some customers experienced issues with vehicle availability and condition.
Vehicle Quality
While many customers appreciated the cleanliness and quality of the vehicles, there were complaints about receiving cars that were not well-maintained or had unpleasant odors.
Corporate Policies
Several customers expressed frustration with corporate policies regarding vehicle reservations and deposits, indicating a disconnect between online booking and actual vehicle availability.
Management Issues
Some reviews pointed out poor management practices and unprofessional behavior from certain staff members, leading to negative experiences for customers.
- MDMichael Diebold3 days ago5.0Excellent staff - I've gone to them a couple of times and have always been very satisfied with the service (as well as with the cars and rates)
- GMGerard MoellerNov 7, 20255.0Friendly and professional service.
- SLStephanie LucasOct 28, 20255.0Took no time to pick up our rental and drop off was smooth sailing.
- CSCynthia SimpsonOct 25, 20254.0My service was courteous and professional, most importantly to company customer service is being forthwith to customers with communicating information.
- TKTed KellyOct 20, 20255.0All around an outstanding experience…kudos to the entire team!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Wilmington, DE offer?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs.
Where is the Enterprise Rent-A-Car Pennyhill location in Wilmington?
It is located at 100 Philadelphia Pike, Wilmington, DE 19809, United States.
What are the business hours for Enterprise Rent-A-Car at the Pennyhill location?
Monday to Friday, they are open from 7:30 AM to 5:30 PM; Saturday from 9:00 AM to 1:00 PM; and closed on Sundays.
How can I make a reservation for a rental car at Enterprise in Wilmington?
You can reserve a rental car online at their website or visit http://enterprise.com/reserve.
What payment methods does Enterprise Rent-A-Car accept at this location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise offer any special discounts or promotions?
Yes, they offer great weekend rates and provide discounts for active military members.
Can I get airport pickup service from Enterprise Rent-A-Car at the Pennyhill location?
Yes, Enterprise provides airport pickup as part of their services.
Are there other car rental agencies near Enterprise Rent-A-Car in Wilmington?
Yes, the Alamo car rental agency is nearby, offering additional options for customers.
What fitness options are available near Enterprise Rent-A-Car in Wilmington?
Nearby fitness venues include Suck It Up Class and Train Hard Win Big gyms, which you can visit before or after renting your car.
Are there any places of worship close to Enterprise Rent-A-Car in Wilmington?
Yes, River of Life Church, New City Church, and Wfa are nearby religious organizations you might be interested in visiting.