Brand Certified
Enterprise Rent-A-Car
4.3(315 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
2415 Lancaster Ave, Wilmington, DE
19805, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(302) 575-1021
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/de/wilmington-lancaster-ave-1726.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Wilmington, DE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lancaster Avenue location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
315 reviews
5 stars
223
4 stars
39
3 stars
17
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, highlighting exceptional experiences with specific employees.
Vehicle Availability
Several reviews mentioned issues with vehicle availability, including instances where reserved cars were not ready or available upon arrival.
Communication Issues
Customers expressed frustration with long hold times when trying to reach the rental office and a lack of clear communication regarding fees and policies.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly related to specific staff interactions and service delays.
- ZMZarco MJan 23, 20265.0Excelente atención, precios y vehículos. Solo que no hay nadie que hable español, por lo que si eres hispano ve con alguien que pueda traducir. En general, 10 de 10
- JCjovan carterJan 20, 20265.0I was able to not only extend my rental time but also get a better size and almost the same rate. Smooth transition, awesome communication and excellent staff as always. I will be renting again very soon!
- JJjaquan jonesJan 20, 20265.0Good service and good staff
- MNMichael NarvaezJan 3, 20261.0I received a 2025 Toyota Camry SE Hybrid. It would have been helpful to have staff provide instruction on starting it, and with learning all the bells and whistles. The car was running when I received it. I drove it home, turned it off. A few hours later, went to start it. It made clicking noises, and "maintenance required" appeared on the display. It wouldn't start! I tried calling the rental office. I was on hold for an hour. No one answered. I called my insurance claims adjuster, who connected me with emergency roadside assistance who wanted to charge me $68 to cone out to jump start the car, and stated ETA 74 minutes!! Approx. 5 minutes later, AAA showed up. The AAA guy started the car and showed me that in addition to pressing the brake petal while pressing the start button, I also had to then depress the accelerator petal for the car to start! He told ne to just ignore the maintenance required on the display! He didn't charge me anything because no service was done, but I would have definitely refused to pay an outrageous charge to jump start a rental covered by insurance! A nightmare experience!
- DRDesi RobinsonDec 9, 20251.0Would give them zero stars. They gave out 2 different cars with issues. This is negligence and lack of inspection safety before lending out cars.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Wilmington, DE?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and auto rental options to suit your needs.
Where is the Enterprise Rent-A-Car location in Wilmington, DE?
Enterprise Rent-A-Car is located at 2415 Lancaster Ave, Wilmington, DE 19805.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car in Wilmington is closed on Sundays.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve your rental car online at Enterprise's Wilmington Lancaster Avenue location via their reservation website.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What nearby public transportation options can help me reach Enterprise Rent-A-Car?
While no specific transit stations are listed, nearby transportation services like We Care Rideshare INC. offer taxi and food delivery services that can help you reach Enterprise Rent-A-Car at 2415 Lancaster Ave.
What local attractions can I visit after renting a car from Enterprise at Lancaster Avenue?
Nearby attractions include music and event venues like Spot 2411 and The Venue & The Venue 2.0 where you might enjoy concerts or events after your rental.
Are there any beauty or spa services near Enterprise Rent-A-Car on Lancaster Avenue?
Yes, Mirame Lashes, LaBella Lounge, and Saroukos Hair Company are nearby beauty salons and spas you can visit before or after your car rental.
Brand Certified Facts from Enterprise Rent-A-Car
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